1.2 The SGD Workspace

Your workspace is a special web page that lists the applications and desktops that you can run through SGD and enables you to run them.

Figure 1.8, “SGD Workspace” shows the different areas of the workspace.

Figure 1.8 SGD Workspace

SGD Workspace, Showing Different Areas of the Workspace





Menu bar

Includes Logout, Help, and Info buttons


Applications area

Lists the applications that you can run


Printing area

Enables you to manage your print jobs


Information area

Displays error messages and system information

The different areas of the workspace are described in the following sections.

1.2.1 Menu Bar

This area of the workspace includes buttons for logging out and for displaying help and diagnostics information.

See Section 1.7, “Logging Out of the SGD Workspace” for more information about logging out of SGD.

From the workspace, you can display a page containing diagnostics information. This is useful if you need to contact Support.

Click the Info button Info button  on your workspace and then click the Detailed Diagnostics link in the Information area.

1.2.2 Applications Area

The Applications area of the workspace is used to display the list of applications that you can run through SGD.

See Section 1.3, “Using Applications” for more information about running applications.

Only an SGD Administrator can add an application to, or remove an application from, the list of applications that you can run. If you want more applications, contact an SGD Administrator. However, you can choose how and when your applications display on your workspace. You do this by creating workspace groups. See Section 1.5.2, “Application Groups”.

1.2.3 Printing Area

The Printing area of the workspace includes links that enable you to list and control your print jobs.

See Section 1.4, “Printing” for more information about printing.

1.2.4 Information Area

The Information area is used to display error messages and system information. The information displayed includes the following:

  • User name

  • Secure connection status

  • Password expiry messages for LDAP and Active Directory accounts User Name

Your SGD user name is displayed on the workspace toolbar, next to the padlock symbol, as shown in Figure 1.9, “User Name Displayed on the Workspace Toolbar”.

Figure 1.9 User Name Displayed on the Workspace Toolbar

User Name Displayed on the Workspace Toolbar

If the toolbar says you are logged in as "Guest user" then you either logged in without typing a user name and password, known as an anonymous login, or you are using a workspace that is shared with other users.

These details also display on the workspace when you first log in. Secure Connection Status

If you have a secure connection, the locked padlock symbol Padlock symbol  is displayed below the workspace menu bar. Also, when you first log in, the page that is displayed on the workspace tells you whether you have a secure or a standard connection.

Usually, you will receive a secure connection. Standard connections to SGD are available only if an SGD Administrator has specifically enabled them.

Contact your SGD Administrator if you do not get a secure connection when you need one.