PeopleSoft Scorecard Overview

PeopleSoft Scorecard communicates strategic goals to your organization and monitors their progress. With PeopleSoft Scorecard, you establish specific strategic goals for key areas within your organization, define how to measure their success, and communicate that information across your entire organization. Because all employees are aware of the goals, they can understand their impact on achieving them and align their actions accordingly. As they use PeopleSoft Scorecard to measure the outcome of their actions, they can quickly make further adjustments as needed to successfully achieve the goals. Put simply, using PeopleSoft Scorecard you can manage and measure key performance indicators (KPIs) and communicate strategic direction and results to your organization. The scorecard shows how well the strategy is working and provides the information that you need to determine what changes are required to improve performance results. With this information, your organization can adjust, respond, and proactively manage the changing business environment.

PeopleSoft Scorecard enables you to:

• Provide a framework that organizes strategic thinking and performance measurement.

• Clarify and build consensus on strategic direction.

• Communicate strategy and measures of success.

• Align behavior and increase focus on priority initiatives.

• Support strategic planning through metric relationship analysis and organizational learning.

The main tasks that you perform while using the application are:

• Define your organization's strategic goals.

• Establish your strategy.

• Establish key performance indicators.

• Run the jobstreams that calculate KPIs and assess KPIs and scorecards.

• Monitor scorecards.

• Override assessments if necessary.

• Communicate status to key individuals within your organization.

While the foundation behind the application is the balanced scorecard theory developed by Robert S. Kaplan and David P. Norton, PeopleSoft Scorecard can be used to align with any management theory, such as Baldrich or total quality management, or it can be used as a purely operational measurement reporting tool; it truly is an information delivery and communication tool.

The following diagram illustrates, at a very high level, the tasks that you complete when you implement PeopleSoft Scorecard, which includes: setting up PeopleSoft EPM; defining strategy components and KPIs; attaching KPIs to strategy components; processing KPIs and scorecards; monitoring results.

Most of these tasks include several steps, and require that you complete multiple pages in the application. These details are covered in the subsequent topics of this documentation.

Additional, essential information describing the setup and design of your system appears in PeopleSoft Performance Management Fundamentals. This companion volume of documentation provides information needed to complete the core setup for all PeopleSoft Enterprise Performance Management (PeopleSoft EPM) applications. This documentation also discusses the system architecture, the mapping of data into the warehouse, and the EPM foundation tools.