Workforce Scorecard Summary

The following table contains summary information for the 31 KPIs or categories of KPIs in the Workforce Scorecard that are related to critical success factors.

Note: This table is not an exhaustive list of all the KPIs delivered with the Workforce Scorecard, but only those relating to the Critical Success Factors. A total of 80 predefined KPIs are delivered with the Workforce Scorecard. Some are tied to critical success factors, others are specified as scorecard-related KPIs, and others are used to calculate other KPIs. Be aware that the Competency Inventory Profile is counted as two KPIs because two KPIs are actually defined in the metadata.

Critical Success Factor	KPI Description	Dimension (Object Type)	Perspective	KPI Calculation Definition
Organizational Effectiveness	Revenue Factor	Business Unit	Financial	Total Revenue / Total FTEs
Organizational Effectiveness	Expense Factor	Business Unit	Financial	Total Expenses / Total FTEs
Organizational Effectiveness	Income Factor	Business Unit	Financial	Total Income / Total FTEs
Compliance	Gender Composition Ratios	Business Unit	Internal Processes	Gender / Total Headcount
Compliance	Age Composition Ratios	Business Unit	Internal Processes	Age / Total Headcount
Compliance	Ethnicity Composition Ratios	Business Unit	Internal Processes	Ethnicity / Total Headcount
Expenses	Total Compensation Revenue Ratio	Department	Financial	Total Compensation Expenses / Total Revenue
Expenses	Total Compensation Expenses Ratio	Department	Financial	Total Compensation Expenses / Total Expenses
Expenses	Employee Compensation Factor	Department	Financial	Total Compensation Expenses / Total Headcount
Staffing	Time to Fill Factor	Business Unit	Customer	Total Time to Fill / Total Hires
Staffing	Total Accession Ratio	Business Unit	Customer	Total Hires / Total Headcount
Staffing	Service Factor	Business Unit	Customer	Length of Service / Total Headcount
Separation	Total Separation Ratio	Business Unit	Customer	Total Separations / Total Headcount
Separation	Voluntary Separation Ratio	Business Unit	Customer	Total Voluntary Separations / Total Headcount
Separation	Separation by High Performers	Business Unit	Customer	Separations where performance rating is high
Health and safety	Workers' Compensation Expenses Ratio	Department	Internal Processes	Total Workers' Compensation Expenses / Total Expenses
HR Readiness	HR FTE Ratio	Business Unit	Internal Processes	Total FTEs / Total HR FTEs
HR Readiness	HR Headcount Investment Factor	Business Unit	Internal Processes	Total HR Expenses / Total Headcount
HR Readiness	HR Expenses Ratio	Business Unit	Internal Processes	Total HR Expenses / Total Expenses
Training	Training Cost Factor	Department	Learning & Growth	Total Training Expenses / Total Trained Headcount
Training	Training Cost Ratio	Department	Learning & Growth	Total Training Expenses / Total Expenses
Training	Training Inventory Profile	Department	Learning & Growth	# Trained / Individual Training Course
Competencies	Competency Inventory Profile	Business Unit	Learning & Growth	# Skilled / Individual Competency
Compensation	Direct Compensation Ratio	Department	Financial	Total Direct Compensation Value / Total Compensation Value
Compensation	Cash Compensation Ratio	Department	Financial	Total Cash Compensation Value / Total Compensation Value
Compensation	Benefits Compensation Ratio	Department	Financial	Total Benefits Value / Total Compensation Value
Compensation	STI Compensation Ratio	Department	Financial	Total STI Value / Total Compensation Value
Compensation	Base Compensation Ratio	Department	Financial	Total Base Compensation Value / Total Compensation Value
Compensation	Compa-Ratio	Department	Financial	Average (Base Compensation / Grade Midpoint)
Compensation	Gap to Market Variance	Department	Financial	Average (Base Currency Amount − Survey Base Currency Amount) / Survey Base Currency Amount
Employee Satisfaction	Employee Lost Time Factor	Department	Internal Processes	Days Away from Work/Headcount