Workforce Scorecard Summary
The following table contains summary information for the 31 KPIs or categories of KPIs in the Workforce Scorecard that are related to critical success factors.
Note: This table is not an exhaustive list of all the KPIs delivered with the Workforce Scorecard, but only those relating to the Critical Success Factors. A total of 80 predefined KPIs are delivered with the Workforce Scorecard. Some are tied to critical success factors, others are specified as scorecard-related KPIs, and others are used to calculate other KPIs. Be aware that the Competency Inventory Profile is counted as two KPIs because two KPIs are actually defined in the metadata.
Critical Success Factor |
KPI Description |
Dimension (Object Type) |
Perspective |
KPI Calculation Definition |
---|---|---|---|---|
Organizational Effectiveness |
Revenue Factor |
Business Unit |
Financial |
Total Revenue / Total FTEs |
Organizational Effectiveness |
Expense Factor |
Business Unit |
Financial |
Total Expenses / Total FTEs |
Organizational Effectiveness |
Income Factor |
Business Unit |
Financial |
Total Income / Total FTEs |
Compliance |
Gender Composition Ratios |
Business Unit |
Internal Processes |
Gender / Total Headcount |
Compliance |
Age Composition Ratios |
Business Unit |
Internal Processes |
Age / Total Headcount |
Compliance |
Ethnicity Composition Ratios |
Business Unit |
Internal Processes |
Ethnicity / Total Headcount |
Expenses |
Total Compensation Revenue Ratio |
Department |
Financial |
Total Compensation Expenses / Total Revenue |
Expenses |
Total Compensation Expenses Ratio |
Department |
Financial |
Total Compensation Expenses / Total Expenses |
Expenses |
Employee Compensation Factor |
Department |
Financial |
Total Compensation Expenses / Total Headcount |
Staffing |
Time to Fill Factor |
Business Unit |
Customer |
Total Time to Fill / Total Hires |
Staffing |
Total Accession Ratio |
Business Unit |
Customer |
Total Hires / Total Headcount |
Staffing |
Service Factor |
Business Unit |
Customer |
Length of Service / Total Headcount |
Separation |
Total Separation Ratio |
Business Unit |
Customer |
Total Separations / Total Headcount |
Separation |
Voluntary Separation Ratio |
Business Unit |
Customer |
Total Voluntary Separations / Total Headcount |
Separation |
Separation by High Performers |
Business Unit |
Customer |
Separations where performance rating is high |
Health and safety |
Workers' Compensation Expenses Ratio |
Department |
Internal Processes |
Total Workers' Compensation Expenses / Total Expenses |
HR Readiness |
HR FTE Ratio |
Business Unit |
Internal Processes |
Total FTEs / Total HR FTEs |
HR Readiness |
HR Headcount Investment Factor |
Business Unit |
Internal Processes |
Total HR Expenses / Total Headcount |
HR Readiness |
HR Expenses Ratio |
Business Unit |
Internal Processes |
Total HR Expenses / Total Expenses |
Training |
Training Cost Factor |
Department |
Learning & Growth |
Total Training Expenses / Total Trained Headcount |
Training |
Training Cost Ratio |
Department |
Learning & Growth |
Total Training Expenses / Total Expenses |
Training |
Training Inventory Profile |
Department |
Learning & Growth |
# Trained / Individual Training Course |
Competencies |
Competency Inventory Profile |
Business Unit |
Learning & Growth |
# Skilled / Individual Competency |
Compensation |
Direct Compensation Ratio |
Department |
Financial |
Total Direct Compensation Value / Total Compensation Value |
Compensation |
Cash Compensation Ratio |
Department |
Financial |
Total Cash Compensation Value / Total Compensation Value |
Compensation |
Benefits Compensation Ratio |
Department |
Financial |
Total Benefits Value / Total Compensation Value |
Compensation |
STI Compensation Ratio |
Department |
Financial |
Total STI Value / Total Compensation Value |
Compensation |
Base Compensation Ratio |
Department |
Financial |
Total Base Compensation Value / Total Compensation Value |
Compensation |
Compa-Ratio |
Department |
Financial |
Average (Base Compensation / Grade Midpoint) |
Compensation |
Gap to Market Variance |
Department |
Financial |
Average (Base Currency Amount − Survey Base Currency Amount) / Survey Base Currency Amount |
Employee Satisfaction |
Employee Lost Time Factor |
Department |
Internal Processes |
Days Away from Work/Headcount |