Reviewing Direct Debits

As you work with direct debits, you can use the inquiry pages to look up information about a single direct debit or all the direct debits created for a business unit.

This section discusses how to review direct debit control information.

Pages Used to Inquire on Direct Debits

Page Name	Definition Name	Navigation	Usage
DD Control	DD_CONTROL_DSP	select Accounts Receivable, then select Direct Debits, then select Review Direct Debits, then select All Direct Debits, then select DD Control	View direct debit (DD) control information, such as the direct debit status, customer information, and the posting details.
DD Items	DD_ITEM_DSP	select Accounts Receivable, then select Direct Debits, then select Review Direct Debits, then select All Direct Debits, then select DD Items	View basic information about each item in a direct debit.
Direct Debits by Unit	DD_INQUIRY	select Accounts Receivable, then select Direct Debits, then select Review Direct Debits, then select Direct Debit by Unit, then select Direct Debits by Unit	View direct debits created for a business unit.
Detail 1	ITEM_MAINTAIN	Click an Item ID link on the DD Items page.	Change and review information about items, with the exception of customer balance.

Reviewing Direct Debit Control Information

Use the DD Control page (DD_CONTROL_DSP) to view direct debit (DD) control information, such as the direct debit status, customer information, and the posting details.

Navigation

select Accounts Receivable, then select Direct Debits, then select Review Direct Debits, then select All Direct Debits, then select DD Control

Use the DD Control page (Accounts Receivable, Direct Debits, Review Direct Debits, All Direct Debits, DD Control).

Image: DD Control page

This example illustrates the fields and controls on the DD Control page. You can find definitions for the fields and controls later on this page.

Cancel Reason

Displays the reason that a direct debit is canceled. This field appears only if the direct debit is canceled.

Description and Account # (account number)

Displays the bank account where the funds are deposited.

MICR ID

Displays the MICR ID of the bank from which the funds are withdrawn.

Clearing

Displays the cash clearing method used by the bank that receives the remitted direct debit: Due Date or Bank Reconciliation. This determines when the Receivable Update process creates the accounting entries to debit the Cash account and credit the Cash Control account.

Transaction ID

Displays the ID assigned to the direct debit by PeopleSoft Cash Management Financial Gateway. Click to access the Review Payment Details page where you view all the details about the direct debit settlement and the history of the settlement processing by Financial Gateway. This is very useful when you want to see the reason that the settlement is in error or why the settlement was put on hold in Financial Gateway.

See Review Payment Details Page.

Dispatch Status

Displays the status of the payment in Financial Gateway. Values are:

Awaiting Dispatch: Indicates that Financial Gateway received the PAYMENT_REQUEST message and assigned a dispatch status to the direct debit.

Paid: Indicates that the bank has collected the funds from your customer's bank.

Error: Indicates that Financial Gateway received the PAYMENT_REQUEST message, but there is a problem processing the direct debit. Click the Transaction ID link to determine what the problem is.

Canceled: Indicates that you canceled the direct debits in PeopleSoft Receivables.

Flagged for Hold: Indicates that Financial Gateway is not currently processing the direct debit. Click the Transaction ID link to view the reason for the hold.

Dispatched to Bank: Indicates that Financial Gateway sent the payment request to your organization's bank.

Received by Bank: Indicates that your organization's bank received the payment request.

Note: The Transaction ID and Dispatch Status fields display only if you submitted the payment request through Financial Gateway.