This image shows a screen capture of the Entity Analysis Counts report for the Customer entity. The tab "Analysis" and the subtab "Counts" are selected. Report Settings appear as follows:
Time Window: January 2004
Attribute: customer CallReason
Show Incomplete Time Window: Selected
The lower portion of the screen shows a report titled "Counts for values of customer CallReason." Values shown include:
Balance & payment due questions
Electronic payment
Credit line increase requests