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Preface

Oracle Real User Experience Insight (RUEI) provides you with powerful analysis of your network and business infrastructure. You can monitor the real-user experience, define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and trigger alert notifications for incidents that violate them.

Audience

This document is intended for the following people:

Some familiarity with network and web technology is assumed. In particular, you should have a sound understanding of network topology, and a good operational knowledge of your organization's network and application environment.

Documentation Accessibility

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Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Documents

For more information, see the following documents in the Oracle Real User Experience Insight (RUEI) documentation set:

The latest version of this and other RUEI books can be found at the following location:

http://www.oracle.com/technetwork/documentation/realuserei-091455.html

Conventions

The following text conventions are used in this document:

Convention Meaning
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italic Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
monospace Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.