This chapter describes Oracle Self-Service E-Billing application use cases with which the user can enroll and log into Oracle Self-Service E-Billing. It includes the following topics:

• About User Characteristics
• Self-Enrolling an Authorized User of an Existing Consumer Account
• Setting a Password and Security Question
• Resetting a Password
• Logging In
• Managing a Profile
• Setting User Preferences
• Setting Account Lockout Status
• Logging Out
• Timeout