About Points of No Return

There are two types of points of no return in OSM. Hard points of no return specify common fulfillment states at which processing of order amendments that affect the associated order component are either impossible or undesirable. Soft points of no return specify common fulfillment states at which order amendment processing is still feasible but involves some penalty.

When you create a point of no return, you create the following:

Fulfillment states. These are required before configuring points of no return. See "About Configuring Fulfillment States" for more information.
A point of no return value list on the Fulfillment Pattern Editor Details tab. Create a name for your point of no return and indicate whether it is a hard point of no return or not. See "Fulfillment Pattern Editor Details Tab" for more information.
Point of no return rules, in the Fulfillment Pattern Editor Orchestration Plan tab, for the point of no return values you created. Point of no return rules are specified at the order component level. Point of no return rules involve selecting one or more common fulfillment states to map to the specified point of no return value. See "Fulfillment Pattern Editor Orchestration Plan Tab" for more information.
One or more transition conditions in the Order Lifecycle Policy to check the point of no return value. See "Transition Condition for Checking a Hard Point of No Return" for information about defining this condition.