Preface

Welcome to the Siebel CRM Integration Pack for Oracle Order Management: Order to Cash Implementation Guide.

What's New in this Guide

• The Oracle Application Integration Architecture Installation and Upgrade Guide for Pre-Built Integrations is restructured into a general installation chapter with an individual configuration and deployment chapter for each pre-built integration.

• The term process integration pack is replaced with the term pre-built integrations.

• The implementation guides are restructured into two parts: design and set up.

  Part I - Design: This part provides functional overviews, activity diagrams, assumptions and constraints, and technical sequence diagrams and steps.

  Part II - Set up: This part provides prerequisites, data requirements, and configuration steps.

• Starting with this release, these integrations are no longer available:

  • Oracle CRM On Demand Integration Pack for JD Edwards EnterpriseOne: Lead to Order

  • Oracle Workforce Administration Integration Pack for PeopleSoft Human  Resources

Common Oracle AIA Pre-Built Integration Guides

Oracle Application Integration Architecture Pre-Built Integrations 3.1.1 includes the following guides shared by all products delivered with this release:

• Oracle Application Integration Architecture Installation and Upgrade Guide for Pre-Built Integrations Release 11.5

  This guide provides an overview of the installation process, including how to install, configure, and deploy your pre-built integrations. The steps required to upgrade your pre-built integrations to the latest release are also provided.

• Oracle Application Integration Architecture Pre-Built Integrations 11.1: Utilities Guide

  This guide describes:

  • How to work with and configure Session Pool Manager (SPM), which is a service in the Oracle SOA Suite web server whose primary function is to manage a pool of web server session tokens that can be reused by BPEL flows.

  • How to deploy and configure the AIACompositeScheduler. This is a utility component that is used by pre-built integrations to schedule a service-oriented architecture (SOA) composite to be invoked at the specified time interval.

• Oracle Application Integration Architecture Pre-Built Integrations 11.5: Product-to-Guide Index

  The Product-to-Guide index lists the guides that provide information for each product delivered in this release.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Master Notes

Master notes provide a one-stop reference point for the following:

• Latest manuals

• Alerts

• Troubleshooting details

• FAQs

• Patching information

• AIA community link and more.

For master notes for the Siebel CRM Integration Pack for Oracle Order Management: Order to Cash, visit Master Note ID 1387275.2 on My Oracle Support (MOS): http://support.oracle.com.

Additional Resources

The following resources are also available:

• Oracle Application Integration Architecture Foundation Pack:

  Oracle AIA Pre-Built integrations require Foundation Pack 11.1.1.5.0 to be installed. Refer to the Foundation Pack documentation library on OTN to download the Foundation Pack guides at http://download.oracle.com/docs/cd/E21764_01/aia.htm.

• Oracle Application Integration Architecture: Product-to-Guide Index:

  Oracle Technology Network: http://www.oracle.com/technetwork/index.html

• Known Issues and Workarounds:

  My Oracle Support: https://support.oracle.com/

• Release Notes:

  Oracle Technology Network: http://www.oracle.com/technetwork/index.html

• Documentation updates:

  Oracle Technology Network: http://www.oracle.com/technetwork/index.html