This figure illustrates to correction flow in Siebel C R M for order fallout.
Siebel C R M delivers order fallout notification to the assigned fallout specialist's fulfillment system.
The fallout specialist receives the notification and logs into Siebel C R M to retrieve the failed order by querying an order based on the order number in Siebel C R M.
The fallout specialist creates a new order in the fulfillment system based on the failed order, which prompts a new order in Siebel C R M.
The fallout specialist updates the order in the fulfillment system to correct the new order based the failure information, which updates the order in Siebel C R M.
The fallout specialist submits the new order in the fulfillment system which submits the order in Siebel C R M and Siebel C R M sends the new order to A I A for order fulfillment.
The fallout specialist closes the T T in the fulfillment system which closes the T T in Siebel C R M.