This figure illustrates the following notification flow for order fallout:

  1. A I A Error Handling prepares and submits the enhanced fault message.

  2. A I A creates a trouble ticket (T T).

  3. Siebel C R M creates, processes and assigns a T T to a fallout specialist.

  4. If the fallout specialist requests notification of fallouts, then C R M creates and delivers a notification which the customer or local fallout specialist receives.