This figure shows an order to cash functional flow.
Orders are submitted in Siebel.
A I A integrates the order from Siebel to O S M- Order Lifecycle Management.
Orders are orchestrated in O S M, by transforming/enriching the order, decomposing the order and managing the fallout and the order status.
Customer syncing, billing, provisioning, order updating and billing fulfillment activities in O S M synch with B R M, Siebel and O S M- Provisioning through A I A integration
B R M syncs customers and uses various A P I's to initiate billing and fulfill billing when it receives notification from O S M Order Life Cycle Management through A I A integration
Siebel creates or updates trouble tickets, updates orders and statuses and creates or updates customer assets when it receives notification from O S M- Order Life cycle Management through A I A integration.
OSM Provisioning provisions orders by transforming and enriching orders, decomposing orders, designing services, delivering services and managing the order statuses, when it receives order notification from O S M Life Cycle Management through A I A integration.
Design service occurs in the network inventory when it receives notification from OSM provisioning through a non-A I A integration, and Activation delivers service through various A P Is when it receives notification from O S M Provisioning through a non-A I A integration.