Description of the illustration com_olm_overview.png

This figure shows a typical Order to Cash Deployment.

Order Management uses A I A integration to communicate with the following fullfillment providers:

C R M Order Capture
CR M Service
B R M-W S (Wholesale customers) / Payment and Collections/General Ledger
B R M-R E Z ( residentail customers)/ Payment and Collections/ General Ledger
B R M-B I Z ( Business customers)/ Payment and Collections/ General Ledger
Provisioning B D B/ Activation B D B/ Network Inventory Broadband B D B
Provisioning U K B D B Activation UK D B D/ Network Inventory Broadband BDB
Provisioning VoIP/ Activation VoIP/ Network Inventory

Order Management uses custom integration to communicate with the following fullfillment providers:

W F M All
In-house shiping
Partner shipping