JavaScript is required to for searching.
Skip Navigation Links
Exit Print View
Oracle® ZFS Storage Appliance Customer Service Manual

For ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves

Oracle Technology Network
Library
PDF
Print View
Feedback
search filter icon
search icon

Document Information

Using This Documentation

Chapter 1 Introduction

Chapter 2 Hardware Maintenance

Maintenance

Introduction

ZS3-2

ZS3-2 Hardware Overview

Controller Overview

Front Panel

Rear Panel

4x4 SAS-2 HBA

Serial Management Connector

Network Management Connector

Ethernet Ports

Cluster I/O Ports

Disconnecting the RJ-45 Cable from the Cluster Serial Port

Physical Specifications

Electrical Specifications

Acoustic Noise Emissions

Internal Components

Storage, Power, and Fan Components

Internal Cables

Motherboard, Memory, and PCIe Cards

CPU and Memory

NIC/HBA Options

PCIe Riser Configuration

PCIe Options

PCIe Slot Order

Optional Cable Management Arm

Attached Storage

ZS3-4

ZS3-4 Hardware Overview

Controller Overview

Chassis Dimensions

Front Panel

System Drives

Rear Panel

4x4 SAS-2 HBA

Electrical Specifications

Internal Boards

Components

CPU and Memory

Fan Modules

NIC/HBA Options

Connectors

PCIe Options

PCIe Slot Order

Attached Storage

ZS3-2

ZS3-2 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Prepare the Controller for Servicing Internal Components

ZS3-2 Prepare the Controller for Servicing Internal Components

Remove Power

Extend the Storage Controller From the Rack

Remove the Top Cover

Controller Replacement Tasks

ZS3-2 Controller Replacement Tasks

SSDs and HDDs

Replacing the ZS3-2 Controller SSDs and HDDs

Power Supplies

Replacing the ZS3-2 Controller Power Supplies

Fan Modules

Replacing the ZS3-2 Controller Fan Modules

Memory

Replacing the ZS3-2 Controller Memory

PCIe Cards and Risers

Replacing the ZS3-2 Controller PCIe Cards and Risers

USB Flash Drive

Replacing the ZS3-2 Controller USB Flash Drive

Battery

Replacing the ZS3-2 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

ZS3-4

ZS3-4 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Controller Replacement Tasks

ZS3-4 Controller Replacement Tasks

HDD or SSD

Replacing the ZS3-4 Controller HDD or SSD

Fan Module

Replacing the ZS3-4 Controller Fan Module

Power Supply

Replacing the ZS3-4 Controller Power Supply

Memory

Replacing the ZS3-4 Controller Memory

PCIe Cards and Risers

Replacing the ZS3-4 Controller PCIe Cards and Risers

Battery

Replacing the ZS3-4 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

7120

7120 Hardware Overview

Chassis Overview

Front Panel

Rear Panel

Electrical Specifications

Internal Components

I/O Components

Cables

CPU and Memory

Power Distribution, Fan Module and Disk Components

Standalone Controller Configurations

NIC/HBA Options

PCIe Options

Attached Storage

7320

7320 Hardware Overview

Chassis Overview

Boards

Cables

7320 I/O Components

7320 CPU and Memory Components

7320 Power Distribution and Fan Module Components

Electrical Specifications

7320 Front Panel

7320 Replaceable Components

7320 PCIe Cards and Risers

7320 Rear Panel

7320 Single and Cluster Controller Configurations

7320 Cluster Configurations

7320 Connector Pinouts

Attached Storage

See Also

7420

7420 Hardware Overview

Appliance Overview

Chassis

Front Panel

System Drives

Rear Panel

Connectors

Electrical Specifications

Internal Boards

Components

CPU and Memory

Fan Modules

NIC/HBA Options

PCIe Options

PCIe Slot Order

Attached Storage

7x20

7x20 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Controller Replacement Tasks

7x20 Controller Replacement Tasks

HDD or SSD

Replacing the 7x20 Controller HDD or SSD

Fan Module

Replacing the 7x20 Controller Fan Module

Power Supply

Replacing the 7x20 Controller Power Supply

Memory

Replacing the 7x20 Controller Memory

PCIe Cards and Risers

Replacing the 7x20 Controller PCIe Cards and Risers

Battery

Replacing the 7x20 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

Shelf

Disk Shelf Overview

SAS-2

Front Panel

Drive Locations

Front Panel Indicators

Back Panel

I/O Module Indicators

SIM Board Indicators

Power Supply Indicators

Disk Shelf Configurations

Oracle Storage Drive Enclosure DE2-24P

Oracle Storage Drive Enclosure DE2-24C

Sun Disk Shelf (DS2)

Shelf

Disk Shelf Maintenance Procedures

Prerequisites

Safety Information

Electrostatic Discharge Precautions

Shelf Electrostatic Discharge Precautions

Removing Power from the Disk Shelf

Remove Power from the Disk Shelf

Tasks

Disk Shelf Replacement Tasks

Drives

Replacing a Drive

Power Supply

Replacing a Power Supply

I/O Module

Replacing an I/O Module

SIM Board

Replacing a SIM Board

Faults

Hardware Faults

Connect to ILOM

Management Port Configuration

Observing and Clearing CPU faults from ILOM

See Also

Cabling

Connecting to Attached Storage

Maximum Number of Disk Shelves per Controller Configuration

Next Steps

Chapter 3 System Maintenance

Tasks

Disk Shelf Replacement Tasks

Use the following procedures to replace the dsk shelf:

Drives

The shelf drives are hot-swappable and may be replaced without removing power from the shelf. The replacement drive must be of the same capacity and type as the drive to be replaced. To avoid possible data loss when removing non-faulted drives, label each drive with the number of the slot from which it was removed and reinstall each drive into the same slot.

Faulted drives are indicated by an amber LED. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and click the information icon image: for the appropriate drive to view details, or click the locator icon image: to turn on the locator LED.

Replacing a Drive


Caution

Caution  -  Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place, including filler panels. Refer to Disk Shelf Overview for component locations.


  1. Locate the failed disk drive at the front of the chassis.
  2. Press the release button or latch to release the drive lever.
  3. Pull the drive lever fully open to unlock and partially eject the drive from the chassis.
    image:graphic showing how to remove a horizontal disk drive

    - OR -


    image:graphic showing how to remove a vertical disk drive
  4. Grasp the middle of the drive body and pull it toward you to remove it from the chassis.
  5. Ensure the new drive lever is in the fully extended position.
  6. While constantly pushing toward the pivot point of the lever, slide the drive fully into the chassis slot.
    image:graphic showing how to intall a horizontal disk drive

    - OR -


    image:graphic showing how to remove a vertical disk drive
  7. Press the drive lever closed until it locks in place. For vertically oriented drives, push down on the top of the drive if it is higher than surrounding drives to properly seat it. The Activity LED will be steady green to indicate a ready state.
  8. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and then click Disk to verify that the disk online icon image: is green for the newly installed disk.
Power Supply

Disk shelves are provided with redundant power supplies to prevent loss of service due to component failure. Each power supply is accompanied by one or more chassis cooling fans in one customer-replaceable unit ( CRU). Power supplies are hot-swappable, meaning they can be replaced one at a time without removing power from the disk shelf. The modules can produce a high-energy hazard and should only be replaced by instructed individuals with authorized access to the equipment.

Separate indicator LEDs on the back panel (see Back Panel) represent the operational state of power supplies and fans individually; see the rear panel illustration for details. Failed components are indicated by amber LEDs as well as amber icons in the administrative BUI. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, then select PSU or Fan to view details on the respective components. You can also click the locator icon image: to flash the chassis locator LED.

Replacing a Power Supply


Caution

Caution  -  Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place, including filler panels. Refer to Disk Shelf Overview for component locations.


  1. Locate the chassis and module containing the failed component.
  2. Ensure the power supply on/off switch is in the "O" off position.
  3. Disconnect the power cord tie strap from the power cord, and unplug the power cord from the power supply.
  4. Release the lever/ejection arms.

    Oracle Storage Drive Enclosure DE2-24P or DE2-24C:

    Grasp the latch and the opposite side of the module, and squeeze together to release the lever.


    image:graphic showing how to remove a DE2 disk shelf power supply module

    Sun Disk Shelf:

    Using your thumb and forefinger, unscrew both ejection arm captive screws until loose and swing the ejection arms out until they are fully open.


    image:graphic showing how to remove a Sun Disk Shelf power supply module
  5. Pull the module out of the chassis, being careful not to damage the connector pins in the back.
  6. With the lever/ejection arms fully open, slide the new module into the chassis slot until it contacts the chassis backplane, and the lever/ejection arms begin to engage.
  7. Close the lever/ejection arms.

    Oracle Storage Drive Enclosure DE2-24P or DE2-24C:

    Push the lever fully closed until you hear or feel a click.


    image:graphic showing how to install a DE2 disk shelf power supply module

    Sun Disk Shelf:

    Push the ejection arms fully closed and secure both captive screws to seat and secure the module in the chassis.


    image:graphic showing how to install a Sun Disk Shelf power supply module
  8. Ensure the power supply on/off switch is in the "O" off position.
  9. Plug the power cord into the new power supply and attach the power cord tie strap to the power cord.
  10. Place the power supply on/off switch to the "I" on position. The Power/OK status LED should be a steady green, and all other indicators should be off.
  11. Go to the Maintenance > Hardware section of the BUI, and click the right-arrow icon image: at the beginning of the appropriate disk shelf row. As appropriate for the failure, click either PSU or Fan to verify that the online icon image: is green for the newly installed power supply with fan module.
I/O Module

The following disk shelves have I/O Modules (IOMs):

The I/O Modules (IOMs), which are similar to SIM boards, are hot-swappable so you can replace them without removing power to the system. A faulted I/O Module is indicated by an amber LED. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and then click Slot to view details, or click the locator icon image: to turn on the locator LED.

Replacing an I/O Module


Caution

Caution  -  Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place, including filler panels. Refer to Disk Shelf Overview for component locations.


  1. Locate the failed I/O Module at the back of the disk shelf.
  2. Label and disconnect the I/O Module interface cables.
  3. Using your thumb and forefinger, squeeze the release button toward the lever hole to release the lever.
    image:graphic showing how to remove an I/O Module
  4. Grasp the lever and remove the I/O Module, being careful not to damage the connector pins in back.
  5. With the lever of the new I/O Module in the open position, slide the I/O Module into the disk shelf, being careful of the connector pins.
  6. Push the lever fully closed until you hear or feel a click.
  7. Reconnect the interface cables to their original locations.
  8. Wait approximately 60 seconds for the I/O Module to complete its boot process, at which time the Power LED should be solid green and the Fault/Locate LED should be off. All four activity LEDs should be solid green for each SAS-2 port that has an interface cable connected to it.
  9. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and then click Slot to verify that the I/O Module online icon image: is green for the newly installed I/O Module.
SIM Board

The following disk shelves have SIM boards:

The SIM boards, which are similar to I/O Modules, are hot-swappable so you can replace them without removing power to the system. The SIM boards are multi-pathed, so you can remove one of the SIM boards at any time, regardless of the state of the blue SIM OK indicator. A faulted SIM board is indicated by an amber LED. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and then click Slot to view details, or click the locator icon image: to turn on the locator LED.

Replacing a SIM Board


Caution

Caution  -  Do not remove a component if you do not have an immediate replacement. The disk shelf must not be operated without all components in place, including filler panels. Refer to Disk Shelf Overview for component locations.


  1. Locate the failed SIM at the back of the disk tray.
  2. Label and disconnect the tray interface cables.
  3. Use two hands to disconnect the SAS cable. Grasp the metal body of the connector with one hand and firmly grasp and pull the tab gently toward the connector body with the other, then pull the connector body outward to extract it from the bulkhead. Do not twist or pull the tab in any direction other than parallel with the connector body or it may break. If the tab breaks, use a small sharp object (such as a fine-tipped screwdriver) to lift the metal spring at the top of the connector shell to unlatch it.
  4. Loosen the two extraction arm captive screws using your thumb and forefinger. If the captive screws are too tight to loosen by hand, use a No.2 Phillips screwdriver to loosen each screw.
  5. Pull each ejector tab outward and push to the sides to release and partially eject the SIM from the chassis.
    image:graphic showing how to remove a Sun Disk Shelf SIM board
  6. Grasp the middle of the SIM board and slide it out of the slot.
  7. With the ejector arms in the full open position, align the new SIM board with the open slot and slide it into the tray until the ejector arms contact the tray connectors and begin to swing closed.
    image:graphic showing how to install a Sun Disk Shelf SIM board
  8. Swing both ejector arms in until they are flush with the SIM board panel to seat the board.
  9. Tighten both captive screws to secure the board.
  10. Reconnect the SAS interface cables to their original locations.
  11. Wait approximately 60 seconds for the SIM board to complete its boot process, at which time the Power LED should be solid green and the SIM locate LED should be off.
  12. Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon image: at the beginning of the appropriate disk shelf row, and then click Slot to verify that the SIM board online icon image: is green for the newly installed SIM board.