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Oracle® ZFS Storage Appliance Customer Service Manual

For ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves

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Document Information

Using This Documentation

Chapter 1 Introduction

Chapter 2 Hardware Maintenance

Maintenance

Introduction

ZS3-2

ZS3-2 Hardware Overview

Controller Overview

Front Panel

Rear Panel

4x4 SAS-2 HBA

Serial Management Connector

Network Management Connector

Ethernet Ports

Cluster I/O Ports

Disconnecting the RJ-45 Cable from the Cluster Serial Port

Physical Specifications

Electrical Specifications

Acoustic Noise Emissions

Internal Components

Storage, Power, and Fan Components

Internal Cables

Motherboard, Memory, and PCIe Cards

CPU and Memory

NIC/HBA Options

PCIe Riser Configuration

PCIe Options

PCIe Slot Order

Optional Cable Management Arm

Attached Storage

ZS3-4

ZS3-4 Hardware Overview

Controller Overview

Chassis Dimensions

Front Panel

System Drives

Rear Panel

4x4 SAS-2 HBA

Electrical Specifications

Internal Boards

Components

CPU and Memory

Fan Modules

NIC/HBA Options

Connectors

PCIe Options

PCIe Slot Order

Attached Storage

ZS3-2

ZS3-2 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Prepare the Controller for Servicing Internal Components

ZS3-2 Prepare the Controller for Servicing Internal Components

Remove Power

Extend the Storage Controller From the Rack

Remove the Top Cover

Controller Replacement Tasks

ZS3-2 Controller Replacement Tasks

SSDs and HDDs

Replacing the ZS3-2 Controller SSDs and HDDs

Power Supplies

Replacing the ZS3-2 Controller Power Supplies

Fan Modules

Replacing the ZS3-2 Controller Fan Modules

Memory

Replacing the ZS3-2 Controller Memory

PCIe Cards and Risers

Replacing the ZS3-2 Controller PCIe Cards and Risers

USB Flash Drive

Replacing the ZS3-2 Controller USB Flash Drive

Battery

Replacing the ZS3-2 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

ZS3-4

ZS3-4 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Controller Replacement Tasks

ZS3-4 Controller Replacement Tasks

HDD or SSD

Replacing the ZS3-4 Controller HDD or SSD

Fan Module

Replacing the ZS3-4 Controller Fan Module

Power Supply

Replacing the ZS3-4 Controller Power Supply

Memory

Replacing the ZS3-4 Controller Memory

PCIe Cards and Risers

Replacing the ZS3-4 Controller PCIe Cards and Risers

Battery

Replacing the ZS3-4 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

7120

7120 Hardware Overview

Chassis Overview

Front Panel

Rear Panel

Electrical Specifications

Internal Components

I/O Components

Cables

CPU and Memory

Power Distribution, Fan Module and Disk Components

Standalone Controller Configurations

NIC/HBA Options

PCIe Options

Attached Storage

7320

7320 Hardware Overview

Chassis Overview

Boards

Cables

7320 I/O Components

7320 CPU and Memory Components

7320 Power Distribution and Fan Module Components

Electrical Specifications

7320 Front Panel

7320 Replaceable Components

7320 PCIe Cards and Risers

7320 Rear Panel

7320 Single and Cluster Controller Configurations

7320 Cluster Configurations

7320 Connector Pinouts

Attached Storage

See Also

7420

7420 Hardware Overview

Appliance Overview

Chassis

Front Panel

System Drives

Rear Panel

Connectors

Electrical Specifications

Internal Boards

Components

CPU and Memory

Fan Modules

NIC/HBA Options

PCIe Options

PCIe Slot Order

Attached Storage

7x20

7x20 CRU Maintenance Procedures

Prerequisites

Safety Information

Required Tools and Information

Chassis Serial Number

Controller Replacement Tasks

7x20 Controller Replacement Tasks

HDD or SSD

Replacing the 7x20 Controller HDD or SSD

Fan Module

Replacing the 7x20 Controller Fan Module

Power Supply

Replacing the 7x20 Controller Power Supply

Memory

Replacing the 7x20 Controller Memory

PCIe Cards and Risers

Replacing the 7x20 Controller PCIe Cards and Risers

Battery

Replacing the 7x20 Controller Battery

Oracle DE2 and Sun Disk Shelf Interoperability

Shelf

Disk Shelf Overview

SAS-2

Front Panel

Drive Locations

Front Panel Indicators

Back Panel

I/O Module Indicators

SIM Board Indicators

Power Supply Indicators

Disk Shelf Configurations

Oracle Storage Drive Enclosure DE2-24P

Oracle Storage Drive Enclosure DE2-24C

Sun Disk Shelf (DS2)

Shelf

Disk Shelf Maintenance Procedures

Prerequisites

Safety Information

Electrostatic Discharge Precautions

Shelf Electrostatic Discharge Precautions

Removing Power from the Disk Shelf

Remove Power from the Disk Shelf

Tasks

Disk Shelf Replacement Tasks

Drives

Replacing a Drive

Power Supply

Replacing a Power Supply

I/O Module

Replacing an I/O Module

SIM Board

Replacing a SIM Board

Faults

Hardware Faults

Connect to ILOM

Management Port Configuration

Observing and Clearing CPU faults from ILOM

See Also

Cabling

Connecting to Attached Storage

Maximum Number of Disk Shelves per Controller Configuration

Next Steps

Chapter 3 System Maintenance

Prepare the Controller for Servicing Internal Components

ZS3-2 Prepare the Controller for Servicing Internal Components

Remove Power

Removing fan modules, memory, PCIe cards, DIMMs, and USB are cold-service operations. You must shut off power from the appliance before you remove any of these components. There will be a loss of access to the storage unless the system is in a clustered configuration.

Shut down the appliance using one of the following methods:


Note -  The Critical status indicator on the front panel flashes red when powering off and powering on the ZS3-2. After the controller is powered on, the Power/OK status indicator is steady green, and the Red Critical status indicator is off.

Extend the Storage Controller From the Rack

  1. Disconnect the AC power cords from the rear panel of the storage controller.

    Caution

    Caution  -  Because 3.3 VDC standby power is always present in the system, you must unplug the power cords before accessing any cold-serviceable components.


  2. Disconnect the data cables and disk shelf cables from the back of the storage controller. Be sure the cables are labeled for proper connection later.
  3. From the front of the storage controller, release the two slide release latches.
  4. While squeezing the slide release latches, slowly pull the storage controller forward until the slide rails latch.
    image:graphic showing how to extend the ZS3-2 controller from the rack

Remove the Top Cover

To access internal controller components for servicing, remove the top cover.

  1. Fully loosen the two captive screws at the rear of the top cover (1).
  2. Slide the top cover rearward 0.5 in (13 mm) and lift it straight up and off the chassis (2), and set the top cover aside.
    image:graphic showing how to remove the ZS3-2 controller top cover