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Oracle® ZFS Storage Appliance Customer Service Manual
For ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves
This section provides instructions on how to replace customer replaceable components (CRUs) in the Oracle ZFS Storage ZS3-2 controller.
Refer to Disk Shelf Maintenance Procedures for replacing disk shelf components.
Read the section ZS3-2 Hardware Overview to become familiar with the replaceable parts of the system.
This section contains safety information that you must follow when servicing the storage system. For your protection, observe the following safety precautions when setting up your equipment:
Do not remove the side panels, or run the storage system with the side panels removed. Hazardous voltage is present that could cause injury. The covers and panels must be in place for proper air flow to prevent equipment damage.
Follow all cautions, warnings, and instructions marked on the equipment and described in Important Safety Information for Oracle's Hardware Systems included with your system.
Ensure that the voltage and frequency of your power source match the voltage inscribed on the electrical rating label.
Follow the electrostatic discharge safety practices. Electrostatic discharge (ESD) sensitive devices, such as PCI cards, HDDs, SSDs, and memory cards, require special handling. Circuit boards and HDDs contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components without using antistatic precautions, especially along the connector edges.
The following tools are needed to service the CRUs:
Antistatic wrist strap - Wear an antistatic wrist strap and use an antistatic mat when handling components such as HDDs or PCI cards. When servicing or removing storage controller components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Following this practice equalizes the electrical potentials between you and the storage controller.
Antistatic mat - Place static-sensitive components on an antistatic mat.
No. 2 Phillips screwdriver
Nonconducting, No.1 flat-blade screwdriver or equivalent
Nonconducting stylus or pencil (to power on the storage controller)
To obtain support for your storage controller or to order new parts, you need your chassis serial number. You can find a chassis serial number label on the storage controller front panel on the left side. Another label is on the top of the storage controller. Alternatively, click the Oracle logo in the BUI masthead to obtain the serial number or issue the following command:
hostname: maintenance hardware show