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Oracle® ZFS Storage Appliance Customer Service Manual

For ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves

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Document Information

Using This Documentation

Chapter 1 Introduction

Chapter 2 Hardware Maintenance

Chapter 3 System Maintenance

System

Introduction

System Disks

Support Bundles

Managing Support Bundles Using the BUI

Generating and Uploading a Support Bundle Using the BUI

Support Bundle Options

Managing Support Bundles Using the CLI

Initial Setup

Factory Reset

Updates

System Updates

Software Update Notification

Scheduling Software Notification Using the BUI

Scheduling Software Notification Using the CLI

Checking for Updates Using the BUI

Checking for Updates Using the CLI

System Update Overview

Preconditions

Update Health Checks

BUI

CLI

Troubleshooting Update Health Check Failures

Actions to Take to Resolve Health Check Alerts

Resolution Steps

Steps for Resolving Health Check Alerts

Deferred Updates

Reboot After an Update

Hardware Firmware Updates

Rollback

Fail-safe Rollback

Cluster Upgrade

Performing the Cluster Upgrade

Cluster States During Upgrade

Updating via the BUI

Unpacking and Verifying Media

Beginning the Upgrade

Rolling Back

Removing Update Media

Applying Deferred Updates

Updating via the CLI

Unpacking and Verifying Media

Beginning an Upgrade

Rolling Back

Removing Update Media

Applying Deferred Updates (CLI)

Passthrough x

Passthrough-x Deferred Update

User Quotas

User Quotas Deferred Update

COMSTAR

COMSTAR Deferred Update

Triple Parity RAID

Triple-Parity RAID Deferred Update

Dedup

Data Deduplication Deferred Update

Replication

Replication Deferred Update

Received Properties

Received Properties Deferred Update

Slim ZIL

Introduction

Snapshot Deletion

Snapshot Deletion Deferred Update

Recursive Snapshots

Recursive Snapshots Deferred Update

Multi Replace

Multi Replace Deferred Update

RAIDZ Mirror

RAIDZ/Mirror Deferred Update

Optional Child Dir

Introduction

Multiple Initiator Groups per LUN

Introduction

Support for Large Block Sizes

Support for Large Block Sizes

Sequential Resilvering

Sequential Resilvering

ConfigurationBackup

Configuration Backup

Backup Contents

Restore Impact

Security Considerations

Managing Configuration Backups Using the BUI

Create a Configuration Backup

Restore from a Saved Configuration

Delete a Saved Configuration

Export a Saved Configuration

Import a Saved Configuration

Managing Configuration Backups Using the CLI

Listing Configurations

Create a Configuration Backup

Restore from a Saved Configuration

Delete a Saved Configuration

Export a Saved Configuration

Import a Saved Configuration

Problems

Problems

Active Problems Display

Repairing problems

Related features

Logs

Logs

Alerts

Faults

System

Audit

Phone Home

BUI

Viewing Logs

Exporting Logs

CLI

Listing Logs

Viewing a Log

Viewing All Log Entries

Viewing Groups of Log Entries

Viewing Entry Details

Exporting Logs

Maintenance Workflows

Using Workflows

Workflow Execution Context

Workflow Parameters

Constrained Parameters

Optional Parameters

Workflow Error Handling

Workflow Input Validation

Workflow Execution Auditing

Workflow Execution Reporting

Versioning

Appliance Versioning

Workflow Versioning

Workflows as Alert Actions

Alert Action Execution Context

Auditing Alert Actions

Using Scheduled Workflows

Using the CLI

Coding the Schedule

Example: Device Type Selection

BUI

CLI

Downloading Workflows

Viewing Workflows

Executing Workflows

CLI

Logs can be viewed under the maintenance logs context in the CLI.

Listing Logs

Use the show command to list available logs and the time stamp of the last log entry for each log type.

caji:> maintenance logs
caji:maintenance logs> show
Logs:

LOG          ENTRIES    LAST
alert        2          2013-10-16 02:44:04
audit        42         2013-10-16 18:19:53
fltlog       2          2013-10-16 02:44:04
scrk         0          -
system       100        2013-10-16 03:51:01

Up to 100 recent entries for each log are visible.

Viewing a Log

There are two different ways to view a log:

Viewing All Log Entries

Use the select command in conjunction with the log name, and the list -a command to view all log entries. The most recent entries are displayed at the bottom of the list.

caji:maintenance logs> select audit
caji:maintenance logs audit> list -a

ENTRY      TIME                SUMMARY
entry-000  2013-1-9 15:13:50   root, 10.154.161.197, User logged in
entry-001  2013-1-9 15:17:42   root, 10.154.161.197, Released resources to
                              cluster peer
entry-002  2013-1-9 15:20:17   root, 10.154.161.197, Cluster takeover
                              requested
entry-003  2013-1-9 15:20:33   root, 10.154.161.197, Transferred ak:/net/igb1
                              to 2917b8aa-0b0a-4b74-f36b-ff0a8d150c3b
...
entry-2077 2013-12-17 05:24:43 osc_agent, 10.80.218.16, User logged in
entry-2078 2013-12-17 05:24:45 osc_agent, 10.80.218.16, User logged out
entry-2079 2013-12-17 05:24:53 osc_agent, 10.80.218.16, User logged in
Viewing Groups of Log Entries

To view up to 100 log entries at a time, select the log and use the show command.

caji:maintenance logs> select audit
caji:maintenance logs audit> show

ENTRY      TIME                SUMMARY
entry-2874 2014-2-20 18:05:44  root, 10.159.134.211, Beginning system update
                              to ak-nas@2014.02.11,1-0
entry-2875 2014-2-20 18:08:18  root, 10.159.134.211, Rebooting system as part
                              of update to ak-nas@2014.02.11,1-0
entry-2876 2014-2-20 18:08:20  root, 10.159.134.211, User logged out
entry-2877 2014-2-20 18:16:06  root, 10.159.134.211, User logged in
entry-2878 2014-2-20 18:18:20  root, 10.159.134.211, Deleted update media
                              ak-nas@2011.04.24.8.0,1-1.43
entry-2879 2014-2-20 18:34:19  root, 10.159.134.211, Cluster takeover
                              requested
...
entry-2970 2014-2-27 17:40:37  root,
                              dhcp-amer-vpn-rmdc-anyconnect-10-159-100-157.vpn.oracle.com,
                              User logged out of CLI
entry-2971 2014-2-27 17:48:23  root, 10.159.100.157, User logged in
entry-2972 2014-2-27 19:05:46  root, 10.159.100.157, Browser session timed out
entry-2973 2014-2-27 23:53:31  root,
                              dhcp-amer-vpn-rmdc-anyconnect-10-159-125-20.vpn.oracle.com,
                              User logged in via CLI

Then use the previous or next command to view the previous or next 100 entries.

caji:maintenance logs alert> list 

ENTRY      TIME                SUMMARY
entry-023  2013-1-16 15:06:36  d1dd862d-93ff-6e3d-a51c-fe5f81159a3e, System
                              software update cannot proceed: J4400 and J4500
                              disk shelves are not supported in this
...
entry-122  2013-2-17 20:34:06  65f79e6b-1a77-6041-9a92-9440dbba4c40, Finished
                              replicating project 'Test1' from appliance
                              'AdamZhang'., Minor Alert
caji:maintenance logs alert> previous

ENTRY      TIME                SUMMARY
entry-000  2013-11-21 15:45:23 67ccd46c-3d4d-eb86-8966-f9e0ec497293, System
                              software update cannot proceed: J4400 and J4500
                              disk shelves are not supported in this
                              release., Minor alert
...
entry-022  2013-1-16 15:06:10  2f840123-221c-49dc-ae26-e5bfe0952599, System
                              software update cannot proceed: see alert log
                              for condition(s) that are preventing upgrade,
                              Minor alert

To view a specific group of log entries at one time, select the log and use the list - command in conjunction with a number to list the desired number of the latest entries.

caji:maintenance logs> select audit
caji:maintenance logs audit> list -5

ENTRY      TIME                SUMMARY
entry-721  2013-2-18 22:02:02  <system>, <system>, Request to create replication package 
entry-722  2013-2-18 22:02:08  <system>, <system>, Request to modify replication package
entry-723  2013-2-18 23:33:32  root, 10.135.69.243, User logged in
entry-724  2013-2-19 00:48:51  root, 10.135.69.243, Browser session timed out
entry-725  2013-2-19 23:30:11  root, User logged in via CLI

Viewing Entry Details

To view details for a log entry, use the select command in conjunction with the entry name, and the show command.

caji:maintenance logs> select audit
caji:maintenance logs audit> select entry-000 show
Properties:
                     timestamp = 2013-10-15 00:59:37
                          user = root
                       address = <console>
                       summary = Enabled datalink:igb0 service
                    annotation =

The "annotation" is the session annotation, which can be enabled when configuring users. For information about user configuration, see Chapter 7, User Configuration, in Oracle ZFS Storage Appliance Administration Guide .

Exporting Logs

To export logs, use the collect command, which is available on each log node. A <stdout> gz file containing all the requested log information is downloaded to your local machine.

caji:maintenance logs> show
Logs:

LOG          ENTRIES    LAST
alert        3458       2013-2-18 23:02:29
audit        731        2013-2-20 16:13:04
fltlog       2          2013-2-3 06:29:02
scrk         0          -
system       44         2013-1-14 18:19:59

caji:maintenance logs> select fltlog
caji:maintenance logs fltlog> collect

SUNW-MSG-ID: AK-8000-86, TYPE: Defect, VER: 1, SEVERITY: Major
EVENT-TIME: Wed Nov 13 03:50:15 UTC 2013
PLATFORM: Sun-Fire-X4240, CSN: 0000000000, 
HOSTNAME: hpc-iwashi-01
SOURCE: ak-diagnosis, REV: 1.0
EVENT-ID: d83655cd-c03d-efff-efde-9c78dd47259e
DESC: The service processor needs to be reset to ensure proper functioning. 
AUTO-RESPONSE: None.
IMPACT: Service Processor-controlled functionality, including LEDs, 
fault management, and the serial console, may not work correctly.
REC-ACTION: Click the initiate repair button.

SUNW-MSG-ID: FMD-8000-4M, TYPE: Repair, VER: 1, SEVERITY: Major
EVENT-TIME: Wed Nov 13 03:50:15 UTC 2013
PLATFORM: Sun-Fire-X4240, CSN: 0000000000, HOSTNAME: hpc-iwashi-01
SOURCE: ak-diagnosis, REV: 1.0
EVENT-ID: d83655cd-c03d-efff-efde-9c78dd47259e
DESC: All faults associated with an event id have been addressed.
AUTO-RESPONSE: Some system components offlined 
because of the original fault may have been brought back online.
IMPACT: Performance degradation of the system 
due to the original fault may have been recovered.
REC-ACTION: No action is required.

caji:maintenance logs fltlog>