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Oracle® ZFS Storage Appliance Customer Service Manual For ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves |
Chapter 2 Hardware Maintenance
Managing Support Bundles Using the BUI
Generating and Uploading a Support Bundle Using the BUI
Managing Support Bundles Using the CLI
Scheduling Software Notification Using the BUI
Scheduling Software Notification Using the CLI
Checking for Updates Using the BUI
Checking for Updates Using the CLI
Troubleshooting Update Health Check Failures
Actions to Take to Resolve Health Check Alerts
Steps for Resolving Health Check Alerts
Performing the Cluster Upgrade
Applying Deferred Updates (CLI)
Triple-Parity RAID Deferred Update
Data Deduplication Deferred Update
Received Properties Deferred Update
Snapshot Deletion Deferred Update
Recursive Snapshots Deferred Update
Multiple Initiator Groups per LUN
Managing Configuration Backups Using the BUI
Restore from a Saved Configuration
Managing Configuration Backups Using the CLI
Restore from a Saved Configuration
Alert Action Execution Context
This is the appliance alert log, recording key events of interest during appliance operation.
The following are example alert log entries as they would appear in the BUI:
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An information icon
next to the Event ID means that extended information is available. Click the
icon to display information below the list of alerts.
The appliance can also be configured to send email, raise an SNMP trap, or perform other actions when particular alerts occur. This is configured in the Alerts section. All alerts appear in this log, regardless of whether they have actions configured for them. For more information about alerts, see Chapter 9, Alert Configuration, in Oracle ZFS Storage Appliance Administration Guide .
The fault log records hardware and software faults. This is a useful reference when troubleshooting hardware failure, as timestamps are available for these hardware fault events.
The following are example fault log entries as they would appear in the BUI:
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These faults generate alert log entries that use the alert reporting settings (such as sending email), if configured. Faults that require administrator attention appear in Problems. For more information, see Problems.
This is the operating system log, available to read via the appliance interfaces. This may be useful when troubleshooting complex issues, but should only be checked after first examining the alert and fault logs.
The following are example system log entries as they would appear in the BUI:
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The audit log records user activity events, including login and logout to the BUI and CLI, and administrative actions. If session annotations are used (see Chapter 7, User Configuration, in Oracle ZFS Storage Appliance Administration Guide ), each audit entry should be noted with a reason.
The following are example audit log entries as they would appear in the BUI:
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If Phone Home is used, this log shows communication events with Oracle support. For information about Phone Home, see Phone Home Service in Oracle ZFS Storage Appliance Administration Guide .
The following is an example phone home entry as it would appear in the BUI:
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