This figure shows details for the transaction-completion(%) KPI, in the transaction category. The dialog has six tabs: Target, Filters, Requirements, Service Level Agreement, Alerting, and Description. The Service Level Agreement tab is highlighted. The top half of the dialog shows general information about the KPI. These are Metric (transaction-completion(%)), its current value (58), Data access (Generic), Target (4 - 6), Filters (no), Requirements no), Service Level Agreement (yes), and Alerting (yes). The lower part of the dialog shows the Enabled check box (checked), and the percentages for the Hourly, Daily, Weekly, Monthly, and Yearly targets. All show their default values (98%).