2.4 Running Applications on a Tablet Device

When you start an application on the tablet workspace, the application is displayed in a new browser tab, instead of an application window.

Note

You can only run a single application at any one time. When you start an application, any running applications are suspended automatically.

Toolbars are available to help you to interact with the application. See Section 2.4.2, “Using the Application Toolbars”.

2.4.1 Starting an Application

To start an application, tap the application link on the workspace.

The application is displayed in a new browser tab, as shown in Figure 2.6, “Application Displayed in a New Browser Tab on an iPad” and Figure 2.7, “Application Displayed in a New Browser Tab on an Android Device”.

Figure 2.6 Application Displayed in a New Browser Tab on an iPad


Figure 2.7 Application Displayed in a New Browser Tab on an Android Device


The following gestures can be used to start an application.

Table 2.3 Supported Gestures For Starting Applications

Gesture

Equivalent Mouse Action

Tap with one finger

Left mouse-button click.

Starts the application.

Force Authentication Icon

+ Tap with one finger

Shift + left mouse-button click.

Displays the Application Authentication dialog, enabling you to run applications using a different user name and password.

This is called forced authentication. See Section 2.4.1.1, “Using Forced Authentication on the Tablet Workspace”.


2.4.1.1 Using Forced Authentication on the Tablet Workspace

Forced authentication is when SGD prompts you for a user name and password when you start an application. On a desktop computer, you can show the prompt by holding down the Shift key when you click the application's link on your workspace. See Section 1.3.5, “Running Applications Using a Different User Name and Password”.

Forced authentication is disabled by default on the tablet workspace. To use forced authentication, do the following:

  1. Enable forced authentication for the next application launch.

    Tap the Force Authentication icon on the workspace.

    The icon becomes highlighted and active.

    Figure 2.8 Force Authentication Icon

    Screenshot of Force Authentication icon on the tablet workspace

  2. Start the application.

    Tap the application link on the workspace.

    An authentication prompt dialog is shown by SGD.

    Enter the user name and password to start the application.

    The Force Authentication icon becomes grayed out and inactive.

Note

Forced authentication only applies for a single application start. You must repeat these steps each time you want to start an application using a different user name and password.

Your Administrator can configure whether to display the Force Authentication icon on the tablet workspace.

2.4.2 Using the Application Toolbars

When you are displaying an application, the following toolbars are available for controlling and configuring applications:

  • Side toolbar

  • Drop-down toolbar

Side Toolbar

The side toolbar is shown on the right side of the browser tab.

Figure 2.9 Side Toolbar, Showing Tool Icons

Screen capture of the side toolbar

Table 2.4, “Icons on the Side Toolbar” describes the icons on this toolbar.

Table 2.4 Icons on the Side Toolbar

Icon

Description

Copy Icon

Copy

Copies the selected text to the clipboard.

See Section 2.4.4, “Copy and Pasting Between Applications”.

Keyboard Icon

Keyboard

Displays the on-screen keyboard.

See Section 2.1, “Using Gestures and the On-Screen Keyboard”.


Drop-Down Toolbar

The drop-down toolbar is at the top of the browser tab.

Figure 2.10 Drop-Down Toolbar, Showing Tool Icons

Screen capture of the drop-down toolbar

To show the drop-down toolbar, tap the  Show/Hide Icon  icon at the top of the browser tab.

To hide the drop-down toolbar tap the  Show/Hide Icon  icon under the toolbar.

Table 2.5, “Icons on the Drop-Down Toolbar” describes the available icons on this toolbar.

Table 2.5 Icons on the Drop-Down Toolbar

Icon

Description

Show/Hide Icon

Show/Hide

Shows or hides the drop-down toolbar.

Clipboard Icon

Clipboard

Shows the contents of the clipboard.

See Section 2.4.4, “Copy and Pasting Between Applications”

Diagnostics Icon

Diagnostics

Shows diagnostic information about the application session and the client device.

Settings Icon

Settings

Displays configuration settings for displaying and working with applications.

See Section 2.5, “Changing Your Settings on a Tablet Device”.

Close Icon

Close

Closes the browser tab. This closes down or suspends the application, depending on the application's resumability settings.

See also Section 2.4.6, “Closing Down an Application”.


2.4.3 Suspending and Resuming Applications

The session toolbar is available on the workspace for suspending and resuming applications, as described in Section 1.3.2, “Suspending and Resuming Applications”.

Note

The Resume All option of the session toolbar is not available on the tablet workspace.

You can only run one instance of an application at one time. When you start an application, any running instances are suspended automatically.

When you start an application, running applications with an Application Resumability setting of Never are switched dynamically to a setting of During the User Session. This prevents such applications from closing down when they are suspended automatically.

The number of instances of an application are shown in the Applications area, next to the application name.

2.4.4 Copy and Pasting Between Applications

You can copy and paste text to and from your tablet device, and between applications.

When you use a tablet device, SGD is not allowed to access the local device's clipboard directly. This means that when you copy and paste using a tablet device there are extra stages, compared to when you use a desktop computer.

The following changes apply when using a tablet device:

  • You must place data on to the tablet workspace clipboard first, before you can paste to a remote application or to the tablet device. Use the Copy icon in the side toolbar to retrieve the data you copy from an application and place it on the workspace clipboard.

  • Use the Show Clipboard page to display the contents of the workspace clipboard, and to copy data to the tablet device's clipboard.

The following procedures describe how you use copy and paste for some typical scenarios.

2.4.4.1 Copying From an SGD Application to a Tablet Device

  1. Select and copy the text in the application.

    Use the normal method for the application you are copying from.

  2. Retrieve the text from the application.

    Tap the Copy icon in the side toolbar.

  3. View the copied text on the tablet workspace clipboard.

    Display the application toolbar and tap the Clipboard icon.

    The copied text is shown on the Clipboard Contents page.

  4. Copy the text to the tablet device.

    Highlight the copied text on the Clipboard Contents page and tap Copy.

  5. Paste the copied text into to an application on the tablet device.

    Use the normal method for the application you are pasting to.

2.4.4.2 Copying from a Tablet Device to an SGD Application

  1. Select and copy the text in the application running on the tablet device.

    Use the normal method for the application you are copying from.

  2. Retrieve the text from the tablet device.

    Display the application toolbar and tap the Clipboard icon.

    The Clipboard Contents page is displayed.

    Paste the copied text into the text field on the Clipboard Contents page.

  3. Copy the text to the SGD application.

    Tap the Send to Application icon. This sends the copied text to the SGD application.

    The SGD application is displayed automatically.

  4. Paste the data into the SGD application.

    Use the normal method for the application you are pasting to.

2.4.4.3 Copying Between SGD Applications

  1. Select and copy the text in the first application.

    Use the normal method for the application you are copying from

  2. Retrieve the text from the application.

    Tap the Copy icon in the application toolbar.

  3. Switch to the second application.

    The copied text is sent automatically to the second application.

  4. Paste the copied text into the second application.

    Use the normal method for the application you are pasting to.

2.4.5 Printing From an Application

You can print from your applications to a printer connected to your tablet device.

Note

Only PDF printing is available for the tablet workspace. See Section 1.4.4, “PDF Printing”.

After printing from the application, the New Printable Document dialog is displayed. Tap Open to display the print job as a PDF file in the PDF viewer on your tablet device.

Figure 2.11 New Printable Document Dialog

Screen capture of the document printing dialog

You can then decide whether to print or save the PDF file.

The following changes apply for the Printing area of the tablet workspace:

  • You cannot pause and resume your print jobs from the Printing area. When you are using the tablet workspace, you can only cancel print jobs.

  • Only PDF print jobs can be managed from the Printing area.

2.4.6 Closing Down an Application

You can use any of the following ways to close down an application:

  • Tap the close window decoration on the application window. The Application Disconnected dialog is shown. See Figure 2.12, “Application Disconnected Dialog”.

    Figure 2.12 Application Disconnected Dialog

    Screen capture of the application close dialog

    Tap Close to close down the application and close the browser tab.

  • In the application list on the workspace, use the session toolbar for the application.

Doing any of the following will suspend the application:

  • Closing the browser tab.

  • Tapping the Close icon on the drop-down toolbar.

  • Starting another instance of an application