Deakin University

Deakin University, in conjunction with their partner Presence of IT, is recognized for deploying Fluid self-service functionality for their employees and managers, as well as showcasing the power of Selective Adoption by rapidly adjusting their project timelines to deploy Fluid Candidate Gateway just 8 weeks after it was delivered.

Customer Comments

Deakin embarked on a ‘Get Me Current’ exercise as an baseline to enable Self Service transformation for their employees and managers. The transformation of Self Service was scoped to include the roll out of Fluid including some minor customisations to meet the requirements of their users; user experience was the key driver for the changes. At the outset of the project, Fluid Candidate Gateway was not yet released therefore they had planned to remain with classic CG and wait for the delivered version. When the Fluid CG came out after the commencement of the Build phase, Deakin acted quickly to assess and roll this into scope, seizing the opportunity to further enhance the user experience with this change.

The innovation displayed by Deakin is evident in their approach to utilising and maximising PeopleSoft’s delivered functionality by acting extremely quickly and assessing the risk of bringing in a late scope change. Deakin committed to the challenge of being the first user to roll out Fluid CG and quickly resolved and worked around any bugs found and adjusted their change plan to suit.