The current release of Crystal Ball can run on supported 32-bit (x86) or 64-bit (x64) versions of Microsoft Windows and Microsoft Excel.
The following bit-level compatibilities apply:
32-bit levels of Crystal Ball products must be used with 32-bit Microsoft Excel and Windows on 32-bit computers.
32-bit Crystal Ball can be used in emulation mode with 32-bit Microsoft Excel on 64-bit computers using all of the 64-bit Crystal Ball platforms .
When running in 32-bit emulation mode, Crystal Ball has the same 1–1.5 GB memory limitations encountered when running on 32-bit Microsoft Windows operating systems. Other 32-bit limitations also apply.
64-bit Crystal Ball is compatible with 64-bit versions of Microsoft Excel and Windows.
The computer where you are installing Crystal Ball products should meet these system requirements:
A compatible version of Microsoft Windows:
32-bit Microsoft Windows (for 32-bit Crystal Ball)—Microsoft Windows Vista with Service Pack 2, Microsoft Windows Server 2008 with Service Pack 2, Microsoft Windows 7, Microsoft Windows 8.1, Microsoft Windows Server 2012, or Microsoft Windows 10
64-bit Microsoft Windows (for 32-bit Crystal Ball in emulation mode or 64-bit Crystal Ball)—64-bit versions of Microsoft Windows Vista with Service Pack 2, Microsoft Windows Server 2008 with Service Pack 2, Microsoft Windows 7, Microsoft Windows 8.1, Microsoft Windows Server 2012, or Microsoft Windows 10
A compatible version of Microsoft Excel:
32-bit Microsoft Excel (for 32-bit Crystal Ball)—Microsoft Excel 2007 with Service Pack 3, the 32-bit version of Microsoft Excel 2010 with Service Pack 1, Microsoft Excel 2013, or Microsoft Excel 2016
64-bit Microsoft Excel (for 64-bit Crystal Ball)—64-bit version of Microsoft Excel 2010, Microsoft Excel 2013, or Microsoft Excel 2016
Note: | Microsoft Windows 10 and Microsoft Excel 2016 are supported starting with Crystal Ball release 11.1.2.4.600. |
A compatible version of Microsoft Internet Explorer (10 or 11)
Note: | Other browsers, such as Firefox, can be used to install and work with Crystal Ball. However, other browsers can have compatibility issues caused by security handling and other features. |
Microsoft .NET Framework 4.x
Personal computer with Pentium-equivalent microprocessor (800 MHz or faster)
At least 512 MB of RAM
Free hard disk space for Microsoft .NET Framework if not already installed plus approximately 160 MB for Crystal Ball.
Note: | Crystal Ball is designed to meet Federal Desktop Core Configuration (FDCC) configuration requirements according to the standards specified on the National Institute of Standards and Technology FDCC Web site, nvd.nist.gov/fdcc/index.cfm. For more information, search the Web for NIST FDCC. |