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OPERA Knowledgebase Show Me Library

The following Show Me's exist throughout the OPERA Knowledgebase.

Note: Show Me's are indicated in the Knowledgebase by a icon.

When viewing the Show Me's throughout the OPERA Knowledgebase, one or more of the following controls will be available at the bottom of the video player.

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Pauses the video

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Display video full screen

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Plays the video

Display close captioning text (view narration text)

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Adjust volume level

 

 

PMS

Reservations

 

Front Desk

 

Cashiering

Adding Inventory Items
Comp Routing
Configuring the Advanced Rate Code Posting Rhythm
Creating a Share Reservation
Dashboard Reservation
Electronic Signature Capture for Registration Cards
Email Folio Per Payment Type
Floor Plan Check In Reservation
Floor Plan New Reservation
Floor Plan Overview
Floor Plan View Reservation
ID Document Scanning Configuration
ID Document Scanning
Item Inventory Allowed Outside of Stay Dates
Join Alerts
Pre-Arrival Planning
Reservation Auto Attachments by Room Feature Rule Type
Reservation Auto Attachments by Specials Rule Type
Reservation Flow
Restrict Guest Profile Link Update
Routing Transactions
Selecting the Advanced Rate Code Posting Rhythm
Tax ID Profile Search
Trace Definition

 

Add a Package to a Reservation at Check In
Creating a Wake-Up Call
Putting a Reservation on Queue
Queue Reservations
Queue Rush Rooms
Reservation Upsell Configuration
Reservation Upsell
Rolling NoShow Reservations
Select Room Move Reasons
Vacant Room Search Including Occ Rooms

 

Articles Setup
Calculate Change Due
Configuring a Deposit Rule
Electronic Signature Capture for Payment Receipts
Email Folio During Settlement Payment
Express Check Out via the Billing Screen
Express Check Out via the In House Guest Search Screen
Generate on Generate
New Rate Code Posting Rhythm Rule
Payment Type Icons
Posting Articles
Post It
Posting Rhythm Provides Posting Flat Rate or Percentage Off
Scheduling a Deposit Rule
Split Transactions by Amount
Split Transactions by Percentage
Split Transactions by Quantity
Transaction Diversion
Transfer Deposit with Surcharge Applied
Unallocated Deposit Payments

Accounts Receivables

 

Miscellaneous

 

Commissions

Apply 2 Unallocated Payments to an Invoice
Payment Due Days

 

Adding a Track It Ticket
Additional Definable Lines on Manager Report
Advanced Profile Merge
Advanced Authorization Rules
All Watermark to All Report Groups
Authorization Rules
Creating and Editing a Service Request
Messaging by Text
Screen Painter - Adding UDF Field
Service Requests
Simple Report Writer
Track It Dashboard Overview
Track It Valet

 

Commission Check Discard
Commission Check Void
Commissions Payment Processing (Check)
Commissions Payment Processing (EFT)


S&C/SFA

Customer Management

 

Business Management

 

Miscellaneous

Partial Relationship Protection
Sending iCalendar

 

Block Upload Status
Configuring a Catering Package
Function Diary
Mutual Control of Business Blocks
Update Event Attendees & Status Options
Update Event Preferences

 

Creating a Contract Merge Report
Data Extraction - Creating a Query


GENERIC

Utilities

 

O2H

 

 

Enable Access to Disabled Property

 

O2H: Extract Single Property

 

 


ORS/OCIS

Profiles

 

Configuration

 

Utilities

Address Doctor
Enabling and Using Profile General Search
Requesting Profile Stay Statistics
Viewing E-Certificates
Profile Automerge Setup
Issuing the FT AWARD DYNAMIC Award Type
Enhanced Profile Lookup

 

Adding and Editing Package Codes
Configuring Membership Claims Origin Codes
Creating an E-Certificate Group
Advanced Daily Rate Configuration
Integrating Google Now
Updating Reservation Outside Booking Date
Creating an Advanced Dynamic Rate

 

Using the Update Central Currency Utility

Billing

 

Membership

 

Reservations

Opening the Billing Screen (View-Only)

 

Viewing Membership Claims
Overwriting Membership Card Number
Configuring Calculation Rule Based on Percentage Revenue
Creating an RFM Code
Using a Point Calculation Rule Based on Room To Charge
Resetting Membership Tier Points
Configuring Membership Fees

 

Applying a Benefit E-Cert to a Reservation
Applying a Benefit Coupon to a Reservation

Miscellaneous

 

 

 

 

Integrating inMotion with OPERA

 

 

 

 


OXI

Miscellaneous

 

 

 

 

Running the OXI Message Log Report

 

 

 

 


OXI-HUB

Interface Configuration

 

 

 

 

Setting up a Delivery Method Queue

 

 

 

 


ORMS

Blocks

 

Utilities

 

Configuration

Custom Forecast Pattern

 

Overriding ORMS Hurdle Amounts
Using the ORMS Modeling Data Reset Utility

 

Emailing the ORMS Configuration Report


OBI

Utilities

 

Subject Areas

 

Cloud

Creating an OBI Sizing Job

 

Viewing Column Tooltips in OBI

 

OBI Cloud Setup Part 1
OBI Cloud Setup Part 2
OBI Cloud Setup Part 3
OBI Cloud Setup Part 4
OBI Cloud Setup Part 5

Miscellaneous

 

 

 

 

Creating an Agent

 

 

 

 


OCMM

Campaigns

 

Segmentation

 

Miscellaneous

Creating a Campaign

 

Creating a Segment

 

Posting a Message to a Social Network Page