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OXI Message Status - Known Pegasus Errors

Pegasus Response Error

Direction

Module

Explanation

AMF Parse routine was unable to parse this message

OPERA- >External

Reservation

Warning - Invalid data supplied in xxx element in xxxxxx segment. xxxx inserted as a default value.

Booker CF ignored due to error

OPERA- >External

Reservation

WARNING: Booker ID is invalid.

Cannot cancel multiple GNRs

OPERA- >External

Reservation

To cancel you must always specify a unique GNR number.

Can't modify cancelled GNR

OPERA- >External

Reservation

Cannot modify a GNR that has previously been cancelled.

Can't modify multiple GNRs

OPERA- >External

Reservation

No confirmation number was provided and the modify transaction found more than one GNR.

Corp CF ignored due to error

OPERA- >External

Reservation

WARNING: Corporate ID is invalid.

CRS default value used

OPERA- >External

Block

Warning – Conditionally required data was not provided in element xxx in xxxxxx segment.  For example, commission data was provided but type of commission element was not provided.  None of the associated data (commission data in the above example) was applied.

CRS is down

OPERA- >External

Reservation

TIP's connection to CRS is off-line.  This error can also occur if a TIP attempts to process a new transaction before an existing transaction is completed for a given session.

Default SRP Group not present in Property Master

OPERA>External

Block

SRP has booked GNRs, cannot be cancelled or deleted.

Duplicate guest names

OPERA- >External

Reservation

If the name segment (nm) appears more than once, then each name must be unique.

Failure on SRP. One or more segments booked at RACK

OPERA- >External

Reservation

WARNING: Room type is not associated with the SRP.  TIP is configured to book at rack.

GSS too large

OPERA- >External

Reservation

GSS value must be less than 99.

Guest CF ignored due to error

OPERA- >External

Reservation

WARNING: Frequent Guest ID is invalid.

Insufficient guarantee

 

OPERA- >External

Reservation

The TIP not configured to suppress this error and force the transaction.  This error can also occur if the guarantee method is invalid, since the CRS will always try “6P” as a last resort.  This is different than missing data, when the TIP, if appropriately configured, will first try the TIP configuration parameter.

int_amf_restr_in.parse_amf: Can't set restriction type CRIB. Supported types are CLOSED, CTA, LOSPAT, MAXLOS, MINLOS, OUTOFORDER, OVERBOOK, ST_LIMIT and ST_MLOS

External>OPERA

Inventory

Restriction type of CRIB was sent from Pegasus. This is not a supported restriction and this is the error message given.

(This error would be similar for RLWY(rollaway) if a restriction was sent.)

int_amf_restr_in.parse_amf: Can't set restriction type MGR_HOLD. Supported types are CLOSED, CTA, LOSPAT, MAXLOS, MINLOS, OUTOFORDER, OVERBOOK, ST_LIMIT and ST_MLOS.

External>OPERA

Inventory

Restriction type of MGR_HOLD was done to Rack Room Setting, and was sent from Pegasus and is not supported.

Invalid arrival time

OPERA- >External

Reservation

The time of arrival field must adhere to HHMMP or HHMMA format.  This error will only appear for modify notifications (NOT|NNT2).

Invalid confirmation number

OPERA- >External

Reservation

Guest name record does not exist.

Invalid credit card number

OPERA- >External

Reservation

Credit Card used is invalid.

Invalid credit card vendor

OPERA- >External

Reservation

Credit card type is not a valid value.

Invalid expiration date

OPERA- >External

Reservation

Expire date must be MMYY and not a past date.  Years 00-49 correspond to 2000-2049 and 50-99 to 1950-1999.

Invalid length of stay was specified

OPERA- >External

Reservation

Length of stay must be in range 1-99 nights.

Invalid NOT.NNT value

OPERA- >External

Reservation

Notification type (NNT) must be specified.

Invalid number of adults or children

OPERA- >External

Reservation

Number of adults plus number of children cannot equal zero.

Invalid number of booking segments

OPERA- >External

Reservation

The absolute maximum number of booking segments is 24.  This could be less depending on the security of the operator.

Invalid property code was specified

OPERA- >External

Reservation

Property Code is invalid.

Invalid request

OPERA- >External

Reservation

Booking request is not a valid value.

Invalid room type was specified

OPERA- >External

Reservation

Room type is not a valid value.

MAXOCC on (room type) (rate level or SRP) OCC=x. Retry at OCC=y

OPERA- >External

Reservation

WARNING: Number of adults requested is out of range for this room type and rate level.

Modification requested to disabled SRP

OPERA- >External

Block

Warning - Data provided in the xxxxxx segment/s for xxxxxx room type is in error or does not span the duration of the SRP.  For example, rate information.  Data for that room type not stored.

Multiple nm & bseg segments; all but 1st nm ignored

OPERA- >External

Reservation

WARNING: CRS does not support multiple names and multiple booking segments in a single GNR.

Need a valid credit card or special customer number

OPERA- >External

Reservation

Guarantee method (CC) is credit card but no credit card information is given.

No CRIB (cot) or RLWY allowed

OPERA- >External

Reservation

WARNING: Room type requested was set not to allow cribs or rollaways.

No names match input

OPERA- >External

Reservation

TIP was unable to compensate for a missing GNR number (bseg.GNO).  It would have been able to determine the missing GNR had the guest data (last name, first name and date of arrival) been correct.

Non-critical – conditionally required data was not provided

OPERA- >External

Block

Warning – modification applied to a currently disabled SRP.  Modification processed.

Rates do not exist for the requested dates

OPERA- >External

Reservation

1. Inventory was not available for the requested date.2. A booking segment with no Special rate plan (SRP) or Rate level (RLV) is not valid.

Received non zero sell/mod reply_type

OPERA- >External

Reservation

Invalid Rate level.

Relative Room Type data supplied is in error

OPERA- >External

Block

Default SRP Group ID not present in the property master.  SRP cannot be created.

Requested date is after end of inventory for property

OPERA- >External

Reservation

Maximum availability for property has been reached and reservation has days beyond it.

Requested date is before start of inventory for property

OPERA- >External

Reservation

Reservation is sent with start date in the past. Current business date reservations and into the future are accepted only.

Requested SRP code not valid for property

OPERA- >External

Reservation

The TIP not configured to force the transaction at RACK.

Required field not found in common context

OPERA- >External

Reservation

A required field is missing.

Reservation already cancelled

OPERA- >External

Reservation

You cannot issue a cancel against the same booking twice.

Reservation System error

OPERA- >External

Reservation

A low-level error within CRS has occurred, such as unable to allocate memory.

Room Type Missing

OPERA- >External

Reservation

Room type is a required field.

Room type not associated with SRP

OPERA- >External

Reservation

Requested SRP/room type combination is invalid.  TIP is not configured to book at rack.

SRP has booked GNRs

OPERA- >External

Block

Warning - Invalid data supplied in xxx element in xxxxxx segment. xxxx inserted as a default value.

TA CF ignored due to error

OPERA- >External

Reservation

WARNING: Travel Agent ID is invalid.

There cannot be more names than max occupancy

OPERA- >External

Reservation

More name segments (nm) present than room's maximum occupancy level.

TNGate was unable to parse the message.

OPERA- >External

Reservation

Data rejected at the gateway.  Usually obviously incorrect data, also look for segment sequence errors.

Too complicated to process

OPERA- >External

Reservation

Recall type (4) is invalid.

Too Many Segments

OPERA- >External

Reservation

NOT segment must only appear once.

Unable To Parse

OPERA- >External

Reservation

Non-numeric data was provided where only digits were expected.

Wrong property ID in cancel

OPERA- >External

Reservation

For certain “hard-coded” tip configurations, this response will appear if the CRS was unable to locate the guest record, even if failure has nothing to do with the property ID.  For this reason, the test of this error can sometimes be misleading.

See Also