AUTOMATIC LEAD MERGE Application Setting

Group.  LEAD

Type.  Parameter

Application.

ORS

Description. Activate lead merge functionality.

Internal Name. AUTO_LEAD_TO_BOOKING_MERGE

Property Determination. When this parameter is set to Y, when a booking arrives in SFA via OXI with a block code and arrival / departure dates that match an existing lead exactly, the incoming booking will be automatically merged with the existing lead. Subscription details to remote property are retained upon merging. This functionality should ONLY be activated when SFA leads are sent via email communication to remote properties, and the remote properties manually enter the lead into their system. This would generally only occur when the remote property uses OPERA PMS in conjunction with a non-Opera S&C system.

Activation / Inactivation Rules.

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Available Values.

Y-Yes N-No (default)

Add On Licenses/Country Specifics.

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Other Application Settings.

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Affected Areas

Menus / Screens / Fields.

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Reports & Report Forms.

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Permissions.

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Other Areas.

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