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Facility Management Tasks

When the Room Management>Facility Management application function is set to Y, you can select Configuration>Reservations>Codes>Facility Management>Facility Tasks. You may configure facility task codes (e.g., full service, light touch, etc.) that relate with facility codes and facility code quantities to create a room type scheduled task. You can see these scheduled tasks at the reservation level, and modify the frequencies if applicable for specific guests. For example, a room type could be scheduled for a Full Service every seven days, and a Light Touch every third day.

Note: All changes that are made to the configuration of facility management tasks are recorded in the Activity User Log, under the Configuration group. (See User Activity Log for details.)

Search Criteria

Property. Available when the OPP_MHOT Multi-property add-on license is active. Select the down arrow to choose the property for which you wish to configure facility tasks.

Fields

The Facility Tasks screen shows the following information:

X.  An X in this column indicates that this task code has been selected for the Copy function.

Color. Color code for the task type. The facility task’s defined color will populate in the date box in the Facility Scheduler when viewed from Reservation Options and within the Facility Forecast screen in Housekeeping.

Task Code. Unique task code  (e.g., FS, LT, WP).

Description. Additional text describing the task (e.g., Full Service, Light Touch, Water Plants).

Instructions. Provides additional information associated with the task code (e.g., steps to complete the task).

Departure Task. OPERA requires that one task code must be marked as the Departure Room Default Task when more than one facility task has been configured. This task code will be assigned/forecasted for all departure rooms within Housekeeping.

Guest Requested. Available when the Rooms Management>Advanced Facility Task application parameter is set to Y, this column indicates if a task has been selected as a Guest Requested Task.

Seq. Number that determines position of item in listings.

Creating and Editing Facility Tasks

To create a new facility task, select the New button. To edit an existing facility task, highlight your choice on the Facility Tasks screen and select the Edit button. The Facility Tasks - New or the Facility Tasks - Edit screen appears.

Provide the following field information and select OK.

Task Code. Unique code value that is limited to 8 characters (e.g., FS, LT, WP).

Description. Additional text describing the task (e.g., Full Service, Light Touch, Water Plants).

Instructions. Use OPERA's text editor to provide additional information associated with the task code, i.e., steps to complete the task.  By clicking on the down arrow  button, OPERA's text editor appears.

Sequence. Number that determines position of item in listings.

Departure Room Default Task. Select this checkbox if this task code will be the default departure room task. OPERA requires that one task code must be marked as the Departure Room Default Task when more than one facility task has been configured. This task code will be assigned/forecasted for all departure rooms within Housekeeping.

Display Color. Color code for the task type. The facility task’s defined color will populate in the date box in the Facility Scheduler when viewed from Reservation Options and within the Facility Forecast screen in Housekeeping.

Guest Requested Task. Available when the Rooms Management>Advanced Facility Task application parameter is set to Y, select the check box to indicate that this task is available only when it is requested by the Guest. Guest Requested Tasks will not automatically be scheduled.

Note: If a Facility Task is selected as a Guest Requested Task, then this Task cannot be selected as a Departure Room Default Task and the check box for this option will become inactive.

Linen Change. Select to signify that the Facility Task requires a linen change. This is reflected in the Total Linen Change statistic within the Expanded Task Sheet and noted for each corresponding task in the task sheet printouts.

Copying Facility Tasks

The Copy button is only visible when the OPP_MHOT Multi-property add-on license is active. To copy the Facility Tasks from one property to another, select the facility codes that you want to copy by clicking in the X column. When facility task(s) are marked, the Copy button becomes active. Select the Copy button and choose the properties to which you want to copy the facility task codes.  After you have chosen the target properties, select the OK button to copy the codes.

See Also