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SERVICE REQUESTS Application Setting
Group. GENERAL |
Type. Function |
Application. |
PMS |
Description. Service Request functionality provides the ability to define, track and report Service Requests on a Room, Reservation and Profile level.
Internal Name. SERVICE_REQUESTS
Property Determination.
Activation / Inactivation Rules. |
<none> |
Available Values. |
Y - Yes N - No |
Add On Licenses/Country Specifics. |
<none> |
Other Application Settings. |
<none> |
Affected Areas
Menus / Screens / Fields. |
Configuration > Setup > Service Requests Miscellaneous > Service Requests Reservation Options > Service Requests Profile Options > Service Requests Rooms Management > Housekeeping > Housekeeping Management Configuration > Setup > User Configuration > Users Setup > User Configuration > Users |
Reports & Report Forms. |
cf_service_requests service_requests service_request_compare |
Permissions. |
MANAGE SERVICE REQUESTS CONFIGURE SERVICE REQUESTS VIEW SERVICE REQUESTS SERVICE REQUESTS ADMINISTRATION |
Notes. |
When the functionality is inactivated, existing Service Requests can still be accessed via lamps from the Reservation, Profile, and Housekeeping Management screens. Existing requests can be edited, completed, and closed, but new requests cannot be created. |
