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UNLOCK BLOCKS AND LEADS Permission
Permission Group. BLOCKS
Description. Allows the user granted this permission to unlock blocks and leads that are locked on both central and remote property level from the central screens. Users granted this permission can:
Internal Name. UNLOCK_BLOCKS_AND_LEADS
Application Used In. S&C/SFA/ORS
Path.
Other Permissions.
Application Settings. LEADS>ALLOW LEAD UPDATE ON PROPERTY
LEADS>MAINTAIN CONTROL CENTRALLY AFTER CFL
Licenses/Add On Licenses.
Notes. Any user who has this permission granted can do the following key sequence on a locked block or lead: Hold down the CNTRL key and then double click on the 'External Locked' lamp that appears at the bottom of the business block screen. Depending on if this action is done on a block or on a lead, a message will appear 'Do you want to Unlock Block / Lead?' When YES is selected, the following will happen.
For a direct block:
The lock will be released on the central side. The property side will remain locked. Central can however then pass the control of the block to the property by unchecking the Control Centrally check box.
For a lead that has not yet been confirmed (lead status is still PEL):
If application parameter LEADS>ALLOW LEAD UPDATE ON PROPERTY = Y, the control will be given to the remote property, and the lead will be locked in central.
If application parameter LEADS>ALLOW LEAD UPDATE ON PROPERTY = N, the control will be given to Central/SFA, and the lead will be locked on property level.
Please note that only selected fields and areas can be edited and updated on a lead, even by the side that has control over the lead (e.g., owner, rates, agenda records, but not business block header details, room block, etc.).
For a lead that has been confirmed (CFL):
If the application parameter LEADS>MAINTAIN CONTROL CENTRALLY AFTER CFL = N, the control will be given to the remote property, and the lead/block will be locked in central. The unlock process for this type of lead / block will also resend the conversion instructions from lead to block and all related processes.
If the application parameter LEADS>MAINTAIN CONTROL CENTRALLY AFTER CFL = Y, the control will be given to central/SFA, and the lead / block will be locked in the remote property. The unlock process for this type of lead / block will send the conversion instructions from lead to block and all related processes to the remote property though.
Note that this is mainly a utility function and should only be used when both sides of a block are locked. For generic override of the external lock on the ORS side, the VIEW ONLY override should still be used, for a one-off update.
The UNLOCK functionality is only available on Central/SFA level.
