Go to main content
oracle home
Oracle
®
ZFS Storage Appliance Customer Service Manual, Release 2013.1.4.0
Exit Print View
Search Term
Search Scope:
This Document
Entire Library
» ...
Documentation Home
»
Oracle ZFS Storage Appliance, Release ...
»
Oracle
®
ZFS Storage Appliance ...
Updated: April 2015
Oracle
®
ZFS Storage Appliance Customer Service Manual, Release 2013.1.4.0
Document Information
Servicing the Oracle ZFS Storage Appliance
Servicing the Hardware
Getting Started with Servicing the Hardware
Introduction to the BUI
Introduction to the CLI
BUI Hardware View
System Overview
System Chassis
Disk Shelves
Chassis Detail
Disks
SSD Endurance
InfiniBand Host Controller Adapters
Service Processor
CLI Hardware View
Component Properties
How to View the Remaining SSD Lifetime (CLI)
How to Set a Threshold Alert for SSD Endurance (CLI)
How to View CPU Details (CLI)
How to Restart the Appliance (CLI)
How to Perform a Diagnostic Reboot (CLI)
Configuring the Management Port
Using Oracle ILOM to Diagnose Hardware Faults
How to Log in to Oracle ILOM Using a Local Serial Connection
How to Log in to Oracle ILOM Remotely Using a Web Interface
How to Log in to Oracle ILOM Remotely Using a Command Line Interface
How to View and Clear CPU Faults from ILOM
Understanding Hardware Status
How to Locate the Chassis Serial Number
How to Locate a Failed Component (BUI)
How to Locate a Failed Component (CLI)
Working with Problems
Active Problems Display
Repairing Problems
Related Features
Using Logs
Alert Log Entries
Fault Log Entries
System Log Entries
Audit Log Entries
Phone Home Log Entries
How to View Logs (BUI)
How to List Logs (CLI)
How to View All Log Entries (CLI)
How to View Groups of Log Entries (CLI)
How to View Entry Details (CLI)
How to Export Logs (BUI)
How to Export Logs (CLI)
Using Workflows
Prerequisites for Servicing Hardware
Safety Information
Required Tools and Information
Controller and Disk Shelf Prerequisite Tasks
How to Power off the Controller
How to Extend the Storage Controller from the Rack
How to Remove the Top Cover
How to Power off the Disk Shelf
Servicing the ZS4-4 Controller
ZS4-4 Controller Hardware Overview
ZS4-4 Base Configuration
ZS4-4 Front Panel
ZS4-4 System Drive
ZS4-4 Rear Panel
ZS4-4 4x4 SAS-2 HBA
ZS4-4 Internal Components
ZS4-4 CPU and Memory
ZS4-4 PCIe I/O Slot Numbering
ZS4-4 PCIe Slot Order
ZS4-4 PCIe Base and Optional Configurations
ZS4-4 Connectors
ZS4-4 Ethernet Ports
ZS4-4 Network Management Port
ZS4-4 Serial Management Port
ZS4-4 Cooling Subsystem
ZS4-4 Attached Storage
Replacing the ZS4-4 Hardware
How to Replace a ZS4-4 HDD or SSD
How to Replace a ZS4-4 Power Supply
How to Replace a ZS4-4 Fan Module
How to Identify a Faulted ZS4-4 Memory Module
How to Replace a ZS4-4 DIMM
How to Replace a ZS4-4 Memory Riser Card
How to Replace a ZS4-4 PCIe Card
How to Replace a ZS4-4 Battery
Servicing the ZS3-4 Controller
ZS3-4 Controller Hardware Overview
ZS3-4 Base Configuration
ZS3-4 Front Panel
ZS3-4 System Drives
ZS3-4 Rear Panel
ZS3-4 4x4 SAS-2 HBA
ZS3-4 Physical Specifications
ZS3-4 Electrical Specifications
ZS3-4 Internal Boards
ZS3-4 Internal Components
ZS3-4 CPU and Memory
ZS3-4 Fan Modules
ZS3-4 NIC/HBA Options
ZS3-4 PCIe Options
ZS3-4 PCIe Slot Order
ZS3-4 Connectors
ZS3-4 Attached Storage
Replacing the ZS3-4 Hardware
How to Replace a ZS3-4 HDD or SSD
How to Replace a ZS3-4 Fan Module
How to Replace a ZS3-4 Power Supply
How to Replace a ZS3-4 Memory
How to Replace a ZS3-4 PCIe Card or Riser
How to Replace a ZS3-4 Battery
Servicing the ZS3-2 Controller
ZS3-2 Controller Hardware Overview
ZS3-2 Base Configuration
ZS3-2 Front Panel
ZS3-2 Rear Panel
ZS3-2 4x4 SAS-2 HBA
ZS3-2 Physical Specifications
ZS3-2 Electrical Specifications
ZS3-2 Acoustic Noise Emissions
ZS3-2 Internal Boards
ZS3-2 Storage, Power, and Fan Components
ZS3-2 Internal Cables
ZS3-2 Motherboard, Memory, and PCIe Cards
ZS3-2 CPU and Memory
ZS3-2 NIC/HBA Options
ZS3-2 PCIe Riser Configuration
ZS3-2 PCIe Options
How to Install Optional PCIe Slot Cards in Order
ZS3-2 Connectors
ZS3-2 Serial Management Port
ZS3-2 Network Management Port
ZS3-2 Ethernet Ports
ZS3-2 Cluster I/O Ports
How to Disconnect the RJ-45 Cable from the Cluster Serial Port
ZS3-2 Optional Cable Management Arm
ZS3-2 Attached Storage
Replacing the ZS3-2 Hardware
How to Replace a ZS3-2 HDD or SSD
How to Replace a ZS3-2 Power Supply
How to Replace a ZS3-2 Fan Module
How to Replace a ZS3-2 Memory
How to Replace a ZS3-2 PCIe Card or Riser
How to Replace a ZS3-2 Flash Drive
How to Replace a ZS3-2 Battery
Servicing the 7x20 Controller
7420 Controller Hardware Overview
7420 Configuration Options
7420 Front Panel
7420 System Drives
7420 Rear Panel
7420 Physical Specifications
7420 Electrical Specifications
7420 Internal Boards
7420 Internal Components
7420 CPU and Memory
7420 Fan Modules
7420 NIC/HBA Options
7420 PCIe Options
7420 PCIe Slot Order
7420 Connectors
7420 Attached Storage
7320 Controller Hardware Overview
7320 Configuration Options
7320 Cluster Configurations
7320 Chassis Overview
7320 Front Panel
7320 Rear Panel
7320 Electrical Specifications
7320 Internal Boards
7320 Replaceable Components
7320 CPU and Memory Components
7320 Power Distribution and Fan Module Components
7320 I/O Components
7320 PCIe Cards and Risers
7320 Connectors
7320 Cables
7320 Attached Storage
7120 Controller Hardware Overview
7120 Base Configuration
7120 Chassis Overview
7120 Front Panel
7120 Rear Panel
7120 Physical Specifications
7120 Electrical Specifications
7120 Internal Boards
7120 CPU and Memory
7120 Power Distribution, Fan Module and Disk Components
7120 I/O Components
7120 NIC/HBA Options
7120 PCIe Options
7120 Connectors
7120 Cables
7120 Attached Storage
Replacing the 7x20 Hardware
How to Replace a 7x20 HDD or SSD
How to Replace a 7x20 Fan Module
How to Replace a 7x20 Power Supply
How to Replace a 7x20 Memory
How to Replace a 7x20 Controller PCIe Card or Riser
How to Replace a 7x20 Battery
Servicing the Disk Shelves
Disk Shelf Hardware Overview
SAS-2
Disk Shelf Front Panel
Disk Shelf Drive Locations
Disk Shelf Front Panel Indicators
Disk Shelf Back Panel
Disk Shelf I/O Module Indicators
Disk Shelf SIM Board Indicators
Disk Shelf Power Supply Indicators
Disk Shelf Configurations
Oracle Storage Drive Enclosure DE2-24P
Oracle Storage Drive Enclosure DE2-24C
Sun Disk Shelf (DS2)
Replacing the Disk Shelf Hardware
Electrostatic Discharge Precautions
How to Replace a Faulty Disk Shelf Drive
How to Replace a Disk Shelf Power Supply
How to Replace a Disk Shelf I/O Module
How to Replace a Disk Shelf SIM Board
How to Add a New Disk Shelf
How to Add a Disk Shelf Cache Device
Connecting to Attached Storage
Maximum Number of Disk Shelves per Controller Configuration
Maintaining the System
Viewing System Disks Status
Working with Support Bundles
Support Bundle Options
How to Generate and Upload a Support Bundle (BUI)
How to Generate and Upload a Support Bundle (CLI)
How to View Support Bundle Details (CLI)
How to Retry a Failed Upload (CLI)
How to Cancel a Pending Operation (CLI)
How to Delete a Support Bundle (CLI)
Performing the Initial Setup
Performing a Factory Reset
Backing Up the Configuration
Configuration Backup Contents
Configuration Restore Impact
Security Considerations for Configuration Backups
How to Create a Configuration Backup (BUI)
How to Create a Configuration Backup (CLI)
How to Restore from a Saved Configuration (BUI)
How to Restore from a Saved Configuration (CLI)
How to Delete a Saved Configuration (BUI)
How to Delete a Saved Configuration (CLI)
How to Export a Saved Configuration (BUI)
How to Export a Saved Configuration (CLI)
How to Import a Saved Configuration (BUI)
How to Import a Saved Configuration (CLI)
How to List Configurations (CLI)
Working with Software Notifications and Updates
How to Set Up Software Notification (BUI)
How to Set Up Software Notification (CLI)
How to Check for Software Updates (BUI)
How to Check for Software Updates (CLI)
Updating Software on a Single Controller
How to Update Software on a Single Controller (BUI)
How to Update Software on a Single Controller (CLI)
Updating Software on Clustered Controllers
Preconditions
How to Prepare to Update Clustered Controllers (BUI)
How to Prepare to Update Clustered Controllers (CLI)
How to Update Controller A (BUI)
How to Update Controller A (CLI)
How to Update Controller B (BUI)
How to Update Controller B (CLI)
Working with Health Checks
How to Check System Health (BUI)
How to Check System Health (CLI)
Troubleshooting Update Health Check Failures
Resolving Health Check Alerts
How to Resolve Health Check Alerts
Applying Deferred Updates
How to Apply Deferred Updates (BUI)
How to Apply Deferred Updates (CLI)
Understanding Deferred Updates
Support for NDMP-zfs Replica Backup Deferred Update
Support for Sequential Resilvering Deferred Update
Support for Large Block Sizes Deferred Update
Support for Multiple Initiator Groups per LUN Deferred Update
Support for Optional Child Dir Deferred Update
Support for RAIDZ Mirror Deferred Update
Support for Multi Replace Deferred Update
Support for Recursize Snapshots Deferred Update
Support for Snapshot Deletion Deferred Update
Support for Slim ZIL Deferred Update
Support for Received Properties Deferred Update
Support for Replication Deferred Update
Support for Dedup Deferred Update
Support for Triple Parity RAID Deferred Update
Support for COMSTAR Deferred Update
Support for User Quotas Deferred Update
Support for Passthrough x Deferred Update
Working with Firmware Upgrades
Rolling Back System Software
Fail-safe Rollback
How to Roll Back the System Software (BUI)
How to Roll Back the System Software (CLI)
Removing an Update Package
How to Remove an Update Package (BUI)
How to Remove an Update Package (CLI)
Language:
English
Oracle
®
ZFS Storage Appliance Customer Service Manual, Release 2013.1.4.0
For ZS4-4, ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk Shelves
April 2015
This guide describes maintenance procedures for the Oracle ZFS Storage Appliance.
Document Information
Servicing the Oracle ZFS Storage Appliance
Servicing the Hardware
Getting Started with Servicing the Hardware
Introduction to the BUI
Introduction to the CLI
BUI Hardware View
System Overview
System Chassis
Disk Shelves
Chassis Detail
Disks
SSD Endurance
InfiniBand Host Controller Adapters
Service Processor
CLI Hardware View
Component Properties
How to View the Remaining SSD Lifetime (CLI)
How to Set a Threshold Alert for SSD Endurance (CLI)
How to View CPU Details (CLI)
How to Restart the Appliance (CLI)
How to Perform a Diagnostic Reboot (CLI)
Configuring the Management Port
Using Oracle ILOM to Diagnose Hardware Faults
How to Log in to Oracle ILOM Using a Local Serial Connection
How to Log in to Oracle ILOM Remotely Using a Web Interface
How to Log in to Oracle ILOM Remotely Using a Command Line Interface
How to View and Clear CPU Faults from ILOM
Understanding Hardware Status
How to Locate the Chassis Serial Number
How to Locate a Failed Component (BUI)
How to Locate a Failed Component (CLI)
Working with Problems
Active Problems Display
Repairing Problems
Related Features
Using Logs
Alert Log Entries
Fault Log Entries
System Log Entries
Audit Log Entries
Phone Home Log Entries
How to View Logs (BUI)
How to List Logs (CLI)
How to View All Log Entries (CLI)
How to View Groups of Log Entries (CLI)
How to View Entry Details (CLI)
How to Export Logs (BUI)
How to Export Logs (CLI)
Using Workflows
Prerequisites for Servicing Hardware
Safety Information
Required Tools and Information
Controller and Disk Shelf Prerequisite Tasks
How to Power off the Controller
How to Extend the Storage Controller from the Rack
How to Remove the Top Cover
How to Power off the Disk Shelf
Servicing the ZS4-4 Controller
ZS4-4 Controller Hardware Overview
ZS4-4 Base Configuration
ZS4-4 Front Panel
ZS4-4 System Drive
ZS4-4 Rear Panel
ZS4-4 4x4 SAS-2 HBA
ZS4-4 Internal Components
ZS4-4 CPU and Memory
ZS4-4 PCIe I/O Slot Numbering
ZS4-4 PCIe Slot Order
ZS4-4 PCIe Base and Optional Configurations
ZS4-4 Connectors
ZS4-4 Ethernet Ports
ZS4-4 Network Management Port
ZS4-4 Serial Management Port
ZS4-4 Cooling Subsystem
ZS4-4 Attached Storage
Replacing the ZS4-4 Hardware
How to Replace a ZS4-4 HDD or SSD
How to Replace a ZS4-4 Power Supply
How to Replace a ZS4-4 Fan Module
How to Identify a Faulted ZS4-4 Memory Module
How to Replace a ZS4-4 DIMM
How to Replace a ZS4-4 Memory Riser Card
How to Replace a ZS4-4 PCIe Card
How to Replace a ZS4-4 Battery
Servicing the ZS3-4 Controller
ZS3-4 Controller Hardware Overview
ZS3-4 Base Configuration
ZS3-4 Front Panel
ZS3-4 System Drives
ZS3-4 Rear Panel
ZS3-4 4x4 SAS-2 HBA
ZS3-4 Physical Specifications
ZS3-4 Electrical Specifications
ZS3-4 Internal Boards
ZS3-4 Internal Components
ZS3-4 CPU and Memory
ZS3-4 Fan Modules
ZS3-4 NIC/HBA Options
ZS3-4 PCIe Options
ZS3-4 PCIe Slot Order
ZS3-4 Connectors
ZS3-4 Attached Storage
Replacing the ZS3-4 Hardware
How to Replace a ZS3-4 HDD or SSD
How to Replace a ZS3-4 Fan Module
How to Replace a ZS3-4 Power Supply
How to Replace a ZS3-4 Memory
How to Replace a ZS3-4 PCIe Card or Riser
How to Replace a ZS3-4 Battery
Servicing the ZS3-2 Controller
ZS3-2 Controller Hardware Overview
ZS3-2 Base Configuration
ZS3-2 Front Panel
ZS3-2 Rear Panel
ZS3-2 4x4 SAS-2 HBA
ZS3-2 Physical Specifications
ZS3-2 Electrical Specifications
ZS3-2 Acoustic Noise Emissions
ZS3-2 Internal Boards
ZS3-2 Storage, Power, and Fan Components
ZS3-2 Internal Cables
ZS3-2 Motherboard, Memory, and PCIe Cards
ZS3-2 CPU and Memory
ZS3-2 NIC/HBA Options
ZS3-2 PCIe Riser Configuration
ZS3-2 PCIe Options
How to Install Optional PCIe Slot Cards in Order
ZS3-2 Connectors
ZS3-2 Serial Management Port
ZS3-2 Network Management Port
ZS3-2 Ethernet Ports
ZS3-2 Cluster I/O Ports
How to Disconnect the RJ-45 Cable from the Cluster Serial Port
ZS3-2 Optional Cable Management Arm
ZS3-2 Attached Storage
Replacing the ZS3-2 Hardware
How to Replace a ZS3-2 HDD or SSD
How to Replace a ZS3-2 Power Supply
How to Replace a ZS3-2 Fan Module
How to Replace a ZS3-2 Memory
How to Replace a ZS3-2 PCIe Card or Riser
How to Replace a ZS3-2 Flash Drive
How to Replace a ZS3-2 Battery
Servicing the 7x20 Controller
7420 Controller Hardware Overview
7420 Configuration Options
7420 Front Panel
7420 System Drives
7420 Rear Panel
7420 Physical Specifications
7420 Electrical Specifications
7420 Internal Boards
7420 Internal Components
7420 CPU and Memory
7420 Fan Modules
7420 NIC/HBA Options
7420 PCIe Options
7420 PCIe Slot Order
7420 Connectors
7420 Attached Storage
7320 Controller Hardware Overview
7320 Configuration Options
7320 Cluster Configurations
7320 Chassis Overview
7320 Front Panel
7320 Rear Panel
7320 Electrical Specifications
7320 Internal Boards
7320 Replaceable Components
7320 CPU and Memory Components
7320 Power Distribution and Fan Module Components
7320 I/O Components
7320 PCIe Cards and Risers
7320 Connectors
7320 Cables
7320 Attached Storage
7120 Controller Hardware Overview
7120 Base Configuration
7120 Chassis Overview
7120 Front Panel
7120 Rear Panel
7120 Physical Specifications
7120 Electrical Specifications
7120 Internal Boards
7120 CPU and Memory
7120 Power Distribution, Fan Module and Disk Components
7120 I/O Components
7120 NIC/HBA Options
7120 PCIe Options
7120 Connectors
7120 Cables
7120 Attached Storage
Replacing the 7x20 Hardware
How to Replace a 7x20 HDD or SSD
How to Replace a 7x20 Fan Module
How to Replace a 7x20 Power Supply
How to Replace a 7x20 Memory
How to Replace a 7x20 Controller PCIe Card or Riser
How to Replace a 7x20 Battery
Servicing the Disk Shelves
Disk Shelf Hardware Overview
SAS-2
Disk Shelf Front Panel
Disk Shelf Drive Locations
Disk Shelf Front Panel Indicators
Disk Shelf Back Panel
Disk Shelf I/O Module Indicators
Disk Shelf SIM Board Indicators
Disk Shelf Power Supply Indicators
Disk Shelf Configurations
Oracle Storage Drive Enclosure DE2-24P
Oracle Storage Drive Enclosure DE2-24C
Sun Disk Shelf (DS2)
Replacing the Disk Shelf Hardware
Electrostatic Discharge Precautions
How to Replace a Faulty Disk Shelf Drive
How to Replace a Disk Shelf Power Supply
How to Replace a Disk Shelf I/O Module
How to Replace a Disk Shelf SIM Board
How to Add a New Disk Shelf
How to Add a Disk Shelf Cache Device
Connecting to Attached Storage
Maximum Number of Disk Shelves per Controller Configuration
Maintaining the System
Viewing System Disks Status
Working with Support Bundles
Support Bundle Options
How to Generate and Upload a Support Bundle (BUI)
How to Generate and Upload a Support Bundle (CLI)
How to View Support Bundle Details (CLI)
How to Retry a Failed Upload (CLI)
How to Cancel a Pending Operation (CLI)
How to Delete a Support Bundle (CLI)
Performing the Initial Setup
Performing a Factory Reset
Backing Up the Configuration
Configuration Backup Contents
Configuration Restore Impact
Security Considerations for Configuration Backups
How to Create a Configuration Backup (BUI)
How to Create a Configuration Backup (CLI)
How to Restore from a Saved Configuration (BUI)
How to Restore from a Saved Configuration (CLI)
How to Delete a Saved Configuration (BUI)
How to Delete a Saved Configuration (CLI)
How to Export a Saved Configuration (BUI)
How to Export a Saved Configuration (CLI)
How to Import a Saved Configuration (BUI)
How to Import a Saved Configuration (CLI)
How to List Configurations (CLI)
Working with Software Notifications and Updates
How to Set Up Software Notification (BUI)
How to Set Up Software Notification (CLI)
How to Check for Software Updates (BUI)
How to Check for Software Updates (CLI)
Updating Software on a Single Controller
How to Update Software on a Single Controller (BUI)
How to Update Software on a Single Controller (CLI)
Updating Software on Clustered Controllers
Preconditions
How to Prepare to Update Clustered Controllers (BUI)
How to Prepare to Update Clustered Controllers (CLI)
How to Update Controller A (BUI)
How to Update Controller A (CLI)
How to Update Controller B (BUI)
How to Update Controller B (CLI)
Working with Health Checks
How to Check System Health (BUI)
How to Check System Health (CLI)
Troubleshooting Update Health Check Failures
Resolving Health Check Alerts
How to Resolve Health Check Alerts
Applying Deferred Updates
How to Apply Deferred Updates (BUI)
How to Apply Deferred Updates (CLI)
Understanding Deferred Updates
Support for NDMP-zfs Replica Backup Deferred Update
Support for Sequential Resilvering Deferred Update
Support for Large Block Sizes Deferred Update
Support for Multiple Initiator Groups per LUN Deferred Update
Support for Optional Child Dir Deferred Update
Support for RAIDZ Mirror Deferred Update
Support for Multi Replace Deferred Update
Support for Recursize Snapshots Deferred Update
Support for Snapshot Deletion Deferred Update
Support for Slim ZIL Deferred Update
Support for Received Properties Deferred Update
Support for Replication Deferred Update
Support for Dedup Deferred Update
Support for Triple Parity RAID Deferred Update
Support for COMSTAR Deferred Update
Support for User Quotas Deferred Update
Support for Passthrough x Deferred Update
Working with Firmware Upgrades
Rolling Back System Software
Fail-safe Rollback
How to Roll Back the System Software (BUI)
How to Roll Back the System Software (CLI)
Removing an Update Package
How to Remove an Update Package (BUI)
How to Remove an Update Package (CLI)