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Understanding Help Content Management

You can begin using the PeopleSoft Online Help website as soon as it is installed. However, to make full-text searching available to users you need to set up the user interface to display the Search portlet and the Search link in the universal navigation header.

See Enabling the Search Portlet and Link for more information.

If you are using Oracle Secure Enterprise Search you can set up Search Attribute filters to filter search results based on metadata values in the help files.

See Adding Attribute Filters for Search Results for more information.

You can modify the Cascading Style Sheet (CSS) files that control the text and background formatting of the online help user interface. The style sheets are based on those used by PeopleTools, so if you customize the PeopleTools style sheets you can update the online help style sheets to match. For example, you might change color and contrast settings to satisfy accessibility requirements that are unique to your organization.

See Modifying Online Help Style Sheets for more information.

If your organization does not use a particular product or subject, you can remove the corresponding help from the PeopleSoft Online Help.

See Disabling Delivered Products or Subjects for more information.

You can make external documentation available through the PeopleSoft Online Help. Examples of external documentation are such as custom documentation for your organization or PeopleBook Library sites for previous releases (PeopleTools 8.52 and PeopleSoft 9.1 and earlier). The external documentation must be located outside the PeopleSoft Online Help folder structure and must be on a web server. You can:

See Making External Documentation Available Through the PeopleSoft Online Help.

If you do not have all product families installed in the PeopleSoft Online Help website, you can improve performance for some browsers by disabling unneeded product families.

See Improving Performance.