Contact and Transaction Statuses

Contact statuses indicate whether the proxy has accepted or declined the terms and conditions for a specific delegator. Delegators can track the statuses on the Share My Information - Summary page, while administrators can track statuses from the Review Shared Information – Summary page. A contact status can be:

Unknown — indicates that it is not known whether the proxy has accepted or declined the terms and conditions page.
Accepted — indicates the proxy has accepted the terms and conditions.
Declined — indicates the proxy has declined the terms and conditions.

Internal transaction statuses enable you to track the progress of each delegation transaction from the time the delegator delegates the transaction to the time the access is revoked. These internal statuses do not appear in self service or any other Campus Solutions pages. Combined with contact statuses, they are used to derive and display the transaction status values. An Internal transaction status can be:

Access Granted — indicates the transaction has been delegated to the proxy.
Revoked — indicates that access to the transaction has been revoked from the proxy.

Transaction statuses enable the delegator to track the progress of each delegation transaction from the time the delegator delegates the transaction to the time the access is revoked. These statuses appear on the Share My Information - Summary self-service page. A transaction status can be:

Submitted — indicates the transaction has been delegated to the proxy, but the proxy has not yet accepted the proxy terms and conditions.
Access Granted — indicates the proxy has accepted the proxy terms and conditions and can now access the delegator’s data.
Revoked — indicates either the proxy has declined the proxy terms and conditions or the delegator has revoked the proxy’s access to the transaction.
Pending — indicates the transaction has been delegated to the proxy, but is pending proxy acceptance to the proxy terms and conditions.

The following table describes the transaction statuses associated with the contact statuses that appear on the Share My Information - Summary page, as well as how the statuses are triggered.

Contact Status	Internal Transaction Status	Transaction Status	Trigger
Unknown	Access Granted	Submitted	On the Share My Information - Details page, the delegator creates a new contact (new proxy), adds the contact details, delegates one or more transactions, then clicks the Save button.
Accepted	Access Granted	Access Granted	Proxy clicks the I Accept button on the Proxy Terms and Conditions page. Delegator delegates new transactions to a proxy that has already accepted the terms and conditions (a known proxy).
Accepted	Revoked	Revoked	On the Share My Information - Details page, the delegator revokes access to the transaction after the proxy has accepted the terms and conditions, then clicks the Save button.
Unknown	Revoked	Revoked	On the Share My Information - Details page, the delegator revokes access to a transaction before the proxy accepts or declines the terms and conditions, then clicks the Save button .
Declined	Revoked	Revoked	Proxy clicks the I Decline button on the Proxy Terms and Conditions page.
Declined	Access Granted	Pending	On the Share My Information - Details page, the delegator delegates a new transaction to a proxy who has already declined the terms and conditions, and then clicks the Save button .

Note: Transactions that are revoked do not appear on the Share My Information – Summary page. If all the transactions delegated to the same proxy are revoked, this message appears: No access is currently delegated to this contact.