Overriding and Viewing Direct Loan Origination Data and Action Messages

This section discusses how to:

Override direct loan origination data.
View direct loan origination action messages.
Review the loan origination action history.
Review direct loan disbursement actions.
Review loan exception messages.

Page Name	Definition Name	Navigation	Usage
Direct Loan Override	LOAN_ORIG_ACK_DL01	select Financial Aid, then select Loans, then select Direct Lending Management, then select Override Processing Status, then select Direct Loan Override	Manually accept a loan origination, manually accept a promissory note, update the disbursement status, put the loan in hold or error status, and remove a hold from the loan.
Direct Loan Orig Actions (direct loan origination actions)	LN_DL_ORIG_INQ	select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Orig Actions	Review actions and errors pertaining to origination, origination change, and validation.
Direct Loan Disb Actions (direct loan disbursement actions)	LN_DL_DISB_INQ	select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Disb Actions	View the disbursement actions associated with the loan.
Loan Exception Messages	LN_MSG_INQ	select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Loan Exception Messages	View messages pertaining to loan processing, such as why a loan is on hold or explanations for manual overrides performed. The information contained in this page is cumulative for the particular loan.

Access the Direct Loan Override page (select Financial Aid, then select Loans, then select Direct Lending Management, then select Override Processing Status, then select Direct Loan Override).

Image: Direct Loan Override page

This example illustrates the fields and controls on the Direct Loan Override page. You can find definitions for the fields and controls later on this page.

Warning! Use extreme caution when updating loan records with this page. Future processing and dollar amounts are based on these loan amounts and loan statuses.

Note: If you override these required fields, your institution must take full responsibility for the data you submit to the COD that may be in conflict with existing institutional records. Access to this page should be limited to key personnel.

With the exception of the fields listed below, the fields on this page are the same as those on the Application Acknowledgement page.

To perform one of the following actions, select the appropriate option and click the Update Origination button.

Field or Control	Definition
Accept Orig (accept origination)	Perform this action only if you do not expect to receive an acknowledgement file from the COD. Selecting this option accepts the current originated loan amounts. The system populates the transmitted fields with the same amount as the originated fields. This is the same as receiving a Loan Origination Acknowledgment file. Selecting this option also manually releases a loan from `Error` status.
Update DL Disb Status (update direct lending disbursement status)	If you select this option, the system reevaluates the disbursement status for a student. Perform this action when you manually override the credit status for a PLUS loan type or you change the switches on the loan type.
Accept Promissory Note	Select this option to override a promissory note acknowledgement by manually accepting a promissory note. Use this option if you did not or do not expect to receive a promissory note acknowledgement from the COD or if the promissory note was rejected and you want to authorize a disbursement and report and transmit the disbursed award to the COD on behalf of the borrower. When you click the Update Origination button, the system does the following: The system checks the Loan Pnote Stat (promissory note status) field. If the status value is `Accepted,` no further processing occurs. If status is not `Accepted,` the system checks to see if a promissory note record has been created. If no promissory note record exists, the system creates an entry in the promissory note table for this loan. The system updates the promissory note status on both the promissory note table and on the loan origination record to `A - Accepted.` The system insets an entry into the promissory note action table to indicate that the promissory note was manually accepted. You can view this information on the Direct Loan PNote page select (Financial Aid, then select Loans, then select Direct Lending Management, then select Review Promissory Note Actions, then select Direct Loan PNote)or on the (view only) Direct Loan PNote Action page select (Financial Aid, then select Loans, then select Direct Lending Management, then select View Promissory Note Actions, then select Direct Loan PNote Action). The system inserts a message into the Loan Exception Messages page select (Financial Aid, then select Loans, then select Direct Lending Management, then select Loan Exception Messages) indicating that the promissory note was manually accepted. You can make additional comments to explain why you manually accepted the promissory note. The system reevaluates the disbursement status. If the promissory note was the only criteria keeping the loan from being disbursed, the system updates the appropriate fields to allow for the disbursement of the loan funds.

Field or Control

Definition

Accept Orig (accept origination)

Perform this action only if you do not expect to receive an acknowledgement file from the COD. Selecting this option accepts the current originated loan amounts. The system populates the transmitted fields with the same amount as the originated fields. This is the same as receiving a Loan Origination Acknowledgment file. Selecting this option also manually releases a loan from Error status.

Update DL Disb Status (update direct lending disbursement status)

If you select this option, the system reevaluates the disbursement status for a student. Perform this action when you manually override the credit status for a PLUS loan type or you change the switches on the loan type.

Accept Promissory Note

Select this option to override a promissory note acknowledgement by manually accepting a promissory note. Use this option if you did not or do not expect to receive a promissory note acknowledgement from the COD or if the promissory note was rejected and you want to authorize a disbursement and report and transmit the disbursed award to the COD on behalf of the borrower.

When you click the Update Origination button, the system does the following:

The system checks the Loan Pnote Stat (promissory note status) field. If the status value is Accepted, no further processing occurs. If status is not Accepted, the system checks to see if a promissory note record has been created. If no promissory note record exists, the system creates an entry in the promissory note table for this loan.
The system updates the promissory note status on both the promissory note table and on the loan origination record to A - Accepted.
The system insets an entry into the promissory note action table to indicate that the promissory note was manually accepted. You can view this information on the Direct Loan PNote page select (Financial Aid, then select Loans, then select Direct Lending Management, then select Review Promissory Note Actions, then select Direct Loan PNote)or on the (view only) Direct Loan PNote Action page select (Financial Aid, then select Loans, then select Direct Lending Management, then select View Promissory Note Actions, then select Direct Loan PNote Action).
The system inserts a message into the Loan Exception Messages page select (Financial Aid, then select Loans, then select Direct Lending Management, then select Loan Exception Messages) indicating that the promissory note was manually accepted. You can make additional comments to explain why you manually accepted the promissory note.
The system reevaluates the disbursement status. If the promissory note was the only criteria keeping the loan from being disbursed, the system updates the appropriate fields to allow for the disbursement of the loan funds.

Important! Use the promissory note acknowledgement override with caution. If the COD rejects a promissory note after you have overridden the promissory note acknowledgement the loan's status is un-booked. To get the loan to a booked status and properly disburse the funds, this situation must be resolved directly with the COD.

Field or Control	Definition
Error Loan	Perform this action only if you do not expect to receive an acknowledgement file from the COD. Selecting this option changes the Orig Trans Stat (origination transmission status) to `Error.` This simulates receiving an COD Acknowledgement that rejects the origination or origination change record. This results in loan adjustments reevaluating the loan for changes based on the current acknowledgement values.

Field or Control

Definition

Error Loan

Perform this action only if you do not expect to receive an acknowledgement file from the COD. Selecting this option changes the Orig Trans Stat (origination transmission status) to Error. This simulates receiving an COD Acknowledgement that rejects the origination or origination change record. This results in loan adjustments reevaluating the loan for changes based on the current acknowledgement values.

Note: When you perform any of the above actions, the system generates an exception message that you can review on the Loan Exception Messages page. You are encouraged to note exceptions by adding your own detail.

The Direct Loan Actions Inquiry component is view only and is designed to provide status and processing information to staff who may or may not be directly involved with the processing of Direct Lending files, but may need access to direct lending information.

You use the DL Actions Inquiry component to view origination and disbursement action history and loan exception messages.

For SULA processing, Oracle delivers a sample PS Query (QA_CS_FA_SULA_STUDENT) to assist you in evaluating the COD reporting readiness of your students as it relates to their SULA fields. You can run this before attempting to outbound an Origination, Origination Change, or Disbursement transaction. The query includes all of the SULA-related fields that are validated during the Outbound process.

Note: For the SULA sample query, you must update the criteria to reflect the corresponding Aid Year's FA Terms and EMPLID list.

Access the Direct Loan Orig Actions page (select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Orig Actions).

Image: Direct Loan Orig Actions page

This example illustrates the fields and controls on the Direct Loan Orig Actions page. You can find definitions for the fields and controls later on this page.

The system displays the ID, Career, Loan Type, Institution, Aid Year, and Appl Seq (application sequence) values. The application sequence number increases each time the system creates a new loan origination record for each ID, career, loan type, institution, and aid year combination.

The following fields are derived from the Loan Origination record.

Field or Control	Definition
Item Type	Displays the financial aid item type associated with this loan.
Loan Process Status	Displays the current status of the loan. Values are: `Cancelled:` Not used for direct lending. `Hold:` Indicates the COD rejected an activity or a user manually set the loan to hold status. The system suspends all loan processing until the hold is removed. `Offered and Not Accepted:` Indicates that a loan transmission based on an offer is not be transmitted until the award is accepted. `Origination Pending:` Indicates a pending origination that has not been transmitted to the COD. `In Service:` Indicates the loan has been transmitted to the COD. `Terminated:` Indicates the award is cancelled and the Offer amount is set to zero prior to transmission to the COD.
Loan Orig Trans Stat (loan origination transaction status)	Indicates the current status of the loan origination. Values are: `Accepted:` Indicates the COD has accepted the loan. `Change Pending Transmission:` Indicates an adjustment generated a change transaction that has not been sent to the COD. Any further changes entered alter the change record until the transmission occurs. `Error:` Represents an acknowledgement from the COD indicating a rejection of an origination or origination change record. `Origination Pending Transmission:` Indicates an Origination that was not transmitted to the COD. `Transmitted:` Indicates that an acknowledgement from the COD is due regarding an origination or an origination change record. The system suspends all loan change activity until the acknowledgement arrives.
Total Certified Loan Amt (total certified loan amount)	Indicates the amount approved for the loan. This value is derived from the offer amount on the Award.
Borrower Requested Amount	Derived from the Accepted Amount on the Award and represents the Certified Amount to be reported to the COD.

Actions Tab

Field or Control	Definition
Seq (sequence)	Displays the origination action sequence generated from the loan record activity. When multiple sequences exist for a loan, they display in reverse order; the most recent sequence displays at the top.
Description	Displays the description of the action. Values are: `Accepted Orig` `Rejected Orig` `Accepted Orig/Credit Chk PLUS only` `Acpt Orig/Credit Chk Denied PLUS only` `Loan Originated` `Lower Endr` `Orig Change` `Manually Accepted` `Manually Rejected` `Rejected` `Orig not Proc, Rejected Doc` `Change not Proc, Rejected Doc` `Disb not Proc, Rejected Doc` Note: Regarding the `Orig not Proc, Rejected Doc`, `Change not Proc, Rejected Doc`, and `Disb not Proc, Rejected Doc` Actions: If the system receives a file whose entire document was rejected, instead of placing all impacted loans contained in the Rejected Document XML on Hold, the system will reset the loan to its previous Loan Processing Status prior to the loan being transmitted to COD (for example, Orig Pending, Change Pending, or Disb Pending). This way, when you are able to identify and resolve the offending students in the Rejected Document, you can run the corresponding Outbound processes for inclusion in the transmission.
Action Status	Displays the current status of the action. Values are: `Accepted` `Ac-NtApld` (accepted-not applied) `Authorized` `Failed` `Invalid` `Pending` `Received` `Rejected` `Transmitted` The action status for an acknowledgement is always `Received.` If the COD rejects an origination or origination change record, the system creates a new `Loan Originated` row to track the re-submission of the failed/rejected action.
Status Date	For actions representing received information, the action status date is the COD acknowledgement date. For actions representing transmitted information, this date is the date the action is created.
Loan Action Dttm (loan action date/time)	For actions representing received information, the action date time field displays the date and time the acknowledgement is loaded to the system. For actions representing sent information, this field displays the date and time the transmission was sent.

CRC Lender Information Tab

Select the CRC Lender Information tab.

Image: Direct Loan Orig Actions page: CRC Lender Information tab

This example illustrates the fields and controls on the Direct Loan Orig Actions page: CRC Lender Information tab. You can find definitions for the fields and controls later on this page.

Field or Control	Definition
Instance	Displays the unique identifier assigned to the particular process that created the action row.
User	Displays the user ID for the individual who processed the action.

Explaining Direct Loan Origination Status and Action Codes

This section provides an explanation of the Direct Lending Status Codes for origination. This includes the processes run and the actions that generate each status code. The fields referenced in the following table display on the Direct Loan Orig Actions page.

Loan Processing Status	Loan Origination Transmission Status	Loan Origination Action	Loan Origination Action Status	Status/Action Explanation
Orig Pend	Orig Pend	Loan Originated	Pending	You have not transmitted the loan to the COD. Any changes that you make to the source data are applied to the loan record by the loan adjustments. The system does not create a change transaction.
In Service	Trans	Loan Originated	Transmitted	You have run the Direct Loan Outbound process and sent the loan origination or loan origination change records to the COD. The system suspends Loan Origination Change Processing until you receive the acknowledgement from the COD. The system updates the action status.
In Service	Accepted	Accepted Orig, Accepted Orig/Credit Chk, Acpt Orig/Crdt Chk Denied, or Acpt Orig/Crdt Chk Pending	Received	You received an origination acknowledgement and the COD accepted the loan origination. The system inserts a new origination action. If you change the origination data, the system generates an origination change record.
Hold	Orig Pend	Rejected Orig	Received	You received an origination acknowledgement from the COD and ran COD Inbound. The COD rejected the origination. The system inserts two new actions (Rejected Orig and Loan Originated).
Hold	Orig Pend	Loan Originated	Pending	As a result of the previous action, the system inserts a new loan origination action to resubmit the origination.
Terminated	Origination Pending			The award was cancelled/declined before transmitting the loan origination to the COD.

Explaining Direct Loan Origination Change Status and Action Codes

This section provides an explanation of the Direct Lending Status Codes for Origination Change. This includes the processes run and the actions that generate each status code. The fields referenced in the following table display on the Direct Loan Orig Actions page.

Loan Processing Status	Loan Origination Transmission Status	Loan Origination Action	Loan Origination Action Status	Status/Action Explanation
In Service	Change Pend	Orig Change	Pending	You changed origination data after the COD accepted the origination; therefore, the Loan Adjustment process created an origination change record. The Origination program inserts a new origination action.
In Service	Transmitted	Orig Change	Transmitted	You have transmitted an origination change and the origination program inserts a new origination action.
In Service	Accepted	Orig Change	Accepted	You received an origination acknowledgment from the COD and the origination change is accepted. The Origination program inserts a new origination action.
In Service	Accepted	Orig Change	Accepted Lower Endr	Lower Endr – You sent a loan application based on a Credit Override of – Accept Endorser with an Endorser amount lower than the original loan award amount. You received an origination acknowledgement, and COD accepted the updated loan origination. The system inserts this row of data and a Accepted Origination Change row. Therefore, two loan action rows are inserted when a response to Lower Award amount is loaded. This is done to show that the award amount was reduced as a result of lower Endorser amount.
Hold	Error	Orig change	Rejected	You received an origination change acknowledgement from the COD that rejects the origination change. The Origination program inserts a new origination action.

Access the Direct Loan Disb Actions page (select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Disb Actions).

Image: Direct Loan Disb Actions page

This example illustrates the fields and controls on the Direct Loan Disb Actions page. You can find definitions for the fields and controls later on this page.

Direct Loan Disb Actions page: Actions tab

The item type, status, and amount fields are the same as those on the Direct Loan Orig Actions page.

Field or Control	Definition
Disbursement ID	Displays the ID number assigned to this particular disbursement.
Loan Disb Trans Stat (loan disbursement transaction status)	Indicates the status for this disbursement. Values are: `Accepted` `Chg Pend` (change pending) `Actual` (actual disbursement) `Error` `Disb Pend` (disbursement pending) `Trans` (transmitted)

Field or Control

Definition

Disbursement ID

Displays the ID number assigned to this particular disbursement.

Loan Disb Trans Stat (loan disbursement transaction status)

Indicates the status for this disbursement. Values are:

Accepted

Chg Pend (change pending)

Actual (actual disbursement)

Error

Disb Pend (disbursement pending) Trans (transmitted)

Actions Tab

Field or Control	Definition
Seq (sequence)	Displays the disbursement action sequence generated from the loan record activity. When multiple sequences exist for a loan, the most recent sequence appears at the top.
Description	Displays the description of the disbursement action type. The values are: `Adjusted Disbursement` `Canceled Disbursement` `Actual Disbursement` `Booking Disbursement` `Booking Adjustment` `Anticipated Disbursement` `Servicer Refund` `Disbursed to Student Account`
Action Status	Displays the current status of the disbursement action. The values are: `Accepted` `Ac-NtApld` (accepted-not applied) `Authorized` `Failed` `Invalid` `Pending` `Received` `Rejected` `Transmitted` The action status for an Acknowledgement is always `Received.`
Loan Action Status Date	For actions representing received information, displays the COD acknowledgement date. For actions representing transmitted information, this is the date the action is created.

Details Tab

Select the Details tab.

Image: Direct Loan Disb Actions page: Details tab

This example illustrates the fields and controls on the Direct Loan Disb Actions page: Details tab. You can find definitions for the fields and controls later on this page.

Field or Control	Definition
Loan Action Dttm (loan action date/time)	For actions representing received information, the action date time is the date/time the acknowledgement is loaded to the system. For actions representing sent information, this is the date and time the transmission is sent.
Loan Disb Action Amt (loan disbursement action amount)	Displays the gross disbursement amount.
Loan Disb Action Fee (loan disbursement action fee)	Displays the loan fee amount for the disbursement.
Loan Disb Action Net (loan disbursement action net)	Displays the net disbursement amount, minus fees, plus rebate.
Loan Disb Action Adj (loan disbursement action adjustment)	Displays the adjusted disbursement amount reported.

SULA Tab

Select the SULA tab.

Image: Direct Loan Disb Actions page: SULA tab

This example illustrates the fields and controls on the Direct Loan Disb Actions page: SULA tab. You can find definitions for the fields and controls later on this page.

Displays the Payment Period Start Date, SULA Load, and CIP Code. These fields are reported on Origination and Disbursement transactions

CRC Lender Information Tab

Select the CRC Lender Information tab.

Image: Direct Loan Disb Actions page: CRC Lender Information tab

This example illustrates the fields and controls on the Direct Loan Disb Actions page: CRC Lender Information tab. You can find definitions for the fields and controls later on this page.

Field or Control	Definition
Direct Lending Booked Status	Displays `Booked` if the COD has accepted and acknowledged the origination, first disbursement, and promissory notes. Until this occurs, the status is `Unbooked.`
Loan Disb Sequence Status (loan disbursement sequence status)	Displays one of the following values: `Accepted` `Invalid` (invalid sequence number) `AlrdyRecv` (already received)
Loan School Cd Status (loan school code status)	Displays one of the following values: `blank` if the school code is accepted and `I - Invalid` if the school code is invalid.
Loan Disbursement Status	Displays one of the following values: `Accepted` `Invalid` (invalid disbursement) `AlrdyRecv` (already received) `Reject`
Loan ID Status	Displays one of the following values: `I - Invalid Loan Identifier` `N - Loan Identifier Not on File` `blank - Accepted`
Instance	Displays the number used by the system to count the occurrences of the processes you run. Use this on the Messages page to select the particular instance of the process.
User ID	Displays the user ID for the individual who processed the action.

Explaining Direct Loan Disbursement Status and Action Codes

This section provides an explanation of the Direct Lending Status Codes for disbursements. This includes the processes run and actions that generate each status code. The fields referenced in the following table are located on the Direct Loan Disb Actions page.

The Loan Disbursement Transaction Status field appears opposite the Disbursement ID. The loan disbursement action status refers to the Action Status field on the page.

Loan Disbursement Transmission Status	Loan Disbursement Action	Loan Disbursement Action Status	Status/Action Explanation
Disb Pend	Anticipated Disbursement	Pending	You originated the loan. This record represents the anticipated disbursement data at the time of disbursement. The Origination program inserts a new disbursement action row.
Disb Pend	Disbursed to Student Account	Received	You authorized and disbursed funds to the students account. The Disbursement program inserts a new disbursement action row.
Transmitted	Actual Disbursement	Transmitted	You transmitted an actual disbursement record to the COD. The Disbursement Outbound program inserts a new disbursement action.
Accepted	Actual Disbursement	Accepted	You received a disbursement acknowledgement from the COD that indicates the disbursement was accepted. The Disbursement Inbound program updates the disbursement action.
Error	Actual Disbursement	Rejected	You received a disbursement acknowledgement from the COD indicating the disbursement was rejected. The Disbursement program updates the disbursement action.
Transmitted	Adjusted Disbursement	Transmitted	You transmitted an adjusted disbursement record to the COD. The Disbursement Outbound program inserts a new disbursement action.
Accepted	Adjusted Disbursement	Accepted	You received a disbursement acknowledgement from the COD indicating the disbursement adjustment was accepted. The Disbursement Inbound program updates the disbursement action.
Error	Adjusted Disbursement	Rejected	You received a disbursement acknowledgement from the COD indicating the disbursement adjustment was rejected. The disbursement program updates the disbursement action.
Accepted	Booking Disbursement	Accepted	You received a booking notification from the COD. The booking notification indicates that the loan origination, promissory note and the first actual disbursement are accepted. The booking notification includes the Disbursement Activity Type L booking disbursement, the booked date and COD's total net booked amount.
Accepted	Booking Adjustment	Accepted	For each disbursement adjustment acknowledgement you receive from the COD, you also receive a booking notification. The booking notification includes the Disbursement Activity Type M booking adjustment, booked date and COD's total net booked amount.
Accepted	Servicer Refund	Accepted	You received a servicer refund acknowledgement from the COD.

Access the Loan Exception Messages page (select Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan SULA Response).

Image: Direct Loan SULA Response page

This illustrates the Direct Loan SULA Response page.

COD calculates a borrower's Subsidized Usage for two categories of usage: Undergraduate Subsidized Usage and Non-Credential Teacher Certification Usage. Depending upon whether the Special Programs tag equals T (Non-Credential Teacher Certification), one or both of these categories may be populated with duration, consumption, and remaining eligibility values. Also displayed is either anticipated and/or actual values, depending upon whether at least one actual disbursement has taken place (driven by Disbursement Release Indicator equaling true or false).

Image: Loan Exception Messages page

This example illustrates the fields and controls on the Loan Exception Messages page. You can find definitions for the fields and controls later on this page.

Field or Control	Definition
DateTime	Displays the date and time that the message was created.
Message	Displays the exception message logged for each transaction listed. You can enter further information regarding the exception message using the Loan Message Comment page.
Details	Click this link to view additional message information.

Overriding and Viewing Direct Loan Origination Data and Action Messages

Pages Used to Override and View Direct Loan Origination Data and Action Messages

Overriding Direct Loan Origination Data

Viewing Direct Loan Origination Action Messages

Reviewing the Loan Origination Action History

Actions Tab

CRC Lender Information Tab

Explaining Direct Loan Origination Status and Action Codes

Explaining Direct Loan Origination Change Status and Action Codes

Reviewing Direct Loan Disbursement Actions

Actions Tab

Details Tab

SULA Tab

CRC Lender Information Tab

Explaining Direct Loan Disbursement Status and Action Codes

Reviewing Direct Loan SULA Response

Reviewing Loan Exception Messages