Understanding Direct Lending Change Processing

The following steps represent the process for changing bio/demo data. For this example, the borrower's date of birth requires a change after you have originated the loan and transmitted it to the COD.

To change bio/demo data:

1. Enter and save a new date in the Birth date field on the Bio/Demo Data page (SA_BIO_DEMO_DATA3).

2. For the Loan Change process to recognize the changed field, you can flag the loan for change processing. Click the Activate Change button on the Application Acknowledgement page (LOAN_ORIG_STAT_DL0) select (Financial Aid, then select Loans, then select Direct Lending Management, then select Manage Direct Loan Application, then select Application Acknowledgment).

   Note: Click the Activate Change button to trigger the Loan Adjustment process to review the student for change transactions. Data changes in the Direct Loan Application component or the Award Entry page do not require you to manually start the Loan Change process here. Click the Activate Change button for any other data changes (for example, the student or borrower name) to start the Loan Change process.

3. Initiate the Loan Change process by running the Loan Origination process. Access the Loan Origination page (select Financial Aid, then select Loans, then select Process Loans, then select Loan Origination) select the Adjustments check box, and run the Loan Origination process.

4. Review the Application Acknowledgment page. At this point, the Loan Process Status is In Service and the Loan Orig Trans Stat (loan origination transaction status) is Change Pending.

5. Review the Direct Loan Orig Actions pageselect (Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Orig Actions) to ensure that the change was processed The latest sequence number should reflect an Origination Change, with an action status of Pending.

6. The change is complete and ready to send to the COD.

The following steps represent the process for changing an award. For this example, you are canceling the borrower's unsubsidized loan after the loan was originated, transmitted, and acknowledged by the COD.

To process an award change:

1. Make the change to the award on the Student Aid Package page (STDNT_AWARD_ENTRY3). If you canceled the Unsubsidized loan, for example, the offered and accepted amounts are now zero.

2. Initiate the Loan Change process by running the Loan Origination process with the Adjustments check box selected.

3. Review the Application Acknowledgment page to verify the Loan Change process completed successfully. See Step 4 under Processing a Bio/Demo Change. At this point, the Loan Process Status is In Service and the Loan Orig Trans Stat (loan origination transaction status) is Change Pending.

4. Review the Direct Loan Orig Actions page select (Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Orig Actions) to ensure the change was processed The latest sequence number should reflect an Origination Change, with an action status of Pending.

5. At this point, the change is complete and you would create the Direct Loan Change Processing outbound file to send to the COD. View this file using the Direct Loan Change Export nn/nn component. The COD must acknowledge the change by sending a Direct Loan Change Acknowledgement file.

The following steps represent the process when a change is sent to the COD and the COD rejects the change. In this example, you attempt to change the citizenship status of a student.

To process a rejected origination change:

1. Change the value of the Citizenship Status field on the Citizenship Detail page from the Bio/Demo Data page (SA_BIO_DEMO_DATA3).

2. For the Loan Change process to recognize the changed field, flag the loan for change processing. Click the Activate Change button on the Application Acknowledgement page select (Financial Aid, then select Loans, then select Direct Lending Management, then select Manage Direct Loan Application, then select Application Acknowledgment).

   Note: Click the Activate Change button to trigger the Loan Adjustment process to review the student for change transactions. Data changes in the Direct Loan Application component or the Award Entry page do not require you to manually start the Loan Change process here. Click the Activate Change button for any other data changes (for example, the student or borrower name) to start the Loan Change process.

3. Initiate the Loan Change process by running the Loan Origination process with the Adjustments check box selected. Access the Loan Origination page (select Financial Aid, then select Loans, then select Process Loans, then select Loan Origination).). Select the Adjustments check box and run the Loan Origination process.

4. Review the Application Acknowledgment page to verify that the Loan Change process completed successfully. See Step 4 under Processing a Bio/Demo Change. At this point, the Loan Process Status is In Service and the Loan Orig Trans Stat (loan origination transaction status) is Change Pending.

5. Review the Direct Loan Orig Actions page select (Financial Aid, then select Loans, then select Direct Lending Management, then select View Loan Processing Actions, then select Direct Loan Orig Actions) to ensure the change was processed. The latest sequence number should reflect an Origination Change, with an action status of Pending.

6. Run the Origination Change Outbound and Outbound EC Agent (EDI outbound) processes to export the file to the COD.

7. The COD returns the acknowledgement file that includes the error code.

8. Run the COD Inbound processes to import the COD data.

9. Review the Exception Error, the DL Inbound Origination Acknowledgement Errors, and the DL Rejected Origination Changes reports to determine which records contain errors.

10. Review the Application Acknowledgment page to view the inbound file you determined has an error. See Step 4 under Processing a Bio/Demo Change.

11. Review the Direct Loan Orig Actions page (LN_DL_ORIG_INQ) to see details about the error. The latest sequence shows an origination change with an action status of Rejected.

12. Fix the error and resubmit the change record to the COD.