Canceling Refunds
If the system generates an error during the posting of a refund, you cannot continue processing the refund, and you cannot reverse it because the posting process did not finish. You must cancel the refund and post it again. This section discusses:
Note: You may never have to use the cancellation pages. They are designed solely as a safety measure for quick recovery.
Page Name |
Definition Name |
Navigation |
Usage |
---|---|---|---|
Student Refund Cancellation |
REFUND_HDR_CAN_SF |
|
Cancel a student refund and begin again if you encounter a problem during the posting process. |
Corp Refund Cancellation |
REFUND_ORG_CAN_SF |
|
Cancel an organization refund and begin again if you encounter a problem during the posting process. |
Access the Student Refund Cancellation page (
).
Field or Control |
Definition |
---|---|
Cancel |
Select this check box next to the refund to cancel. When you save the page, the system cancels each selected refund and makes the Cancel check box unavailable. |
Access the Corp Refund Cancellation page (
).This page is identical to the Student Refund Cancellation page.