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Creating Follow-Up Actions

To set up follow-up actions, use the Follow-Up Table component (FOLLOW_UP).

Part of the collection process involves following up on past due items that remain in the collection system. The Collect Receivables feature enables you to create follow-up action codes that record the steps that you intend to take to resolve a collection item.

Page Name

Definition Name

Navigation

Usage

Follow Up Table

FOLLOWUP_TBL

select Set Up SACR, then select Product Related, then select Student Financials, then select Collections, then select Follow-Up Table

Define follow-up action codes.