Return to Navigation

Reversing Payments and Charges

This section discusses:

Page Name

Definition Name

Navigation

Usage

Payment Reversal

PMT_REVERSAL

select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Payment, then select Payment Reversal

Reverse student payments.

Payment Reversal - Payment Detail

PAYMENT_DTL_SP

Click the Payment Detail link on the Payment Reversal page.

Review details about a student payment before reversing it.

Payment Corp Reversal

PMT_ORG_REVERSAL

select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Corporate Payment, then select Payment Corp Reversal

Reverse corporate payments.

Payment Corp Reversal - Payment Detail (payment corporate reversal - payment detail)

PAYMENT_DTL_ORG_SP

select Click the link next to a payment on the Payment Corp Reversal page.

Review details about a corporate payment before reversing it.

Charge Reversal

ACCOUNT_SF

select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Charge, then select Charge Reversal

Select a student account containing a charge you want to reverse.

Charge Reversal - Charge Detail

CHARGE_REV_SP

Click the Account Details link on the Charge Reversal page.

Reverse student charges.

Reverse Corporate Charge - Charge Reversal

ACCOUNT_ORG_SF

select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Corporate Charge

Select a corporate account containing a charge you want to reverse.

Reverse Corporate Charge - Charge Detail

CHARGE_REV_ORG_SP

Click the Account Details link on the Reverse Corporate Charge - Charge Reversal page.

Reverse corporate charges.

Reversal Detail

LINE_REASON_SF_SP

Click the Reverse button on the Payment Reversal, Payment Corp Reversal, Charge Reversal, or Reverse Corporate Charge - Charge Reversal page.

Enter optional reversal information after reversing a payment or charge.

Group Reversal

RUNCTL_SFRVRGRP

select Student Financials, then select Charges and Payments, then select Group Processing, then select Reverse Groups, then select Group Reversal

Reverse groups of transactions.

Access the:

  • Payment Reversal page for students: select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Payment, then select Payment Reversal

  • Payment Corp Reversal page for organizations: select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Payment

To reverse payments:

  1. Enter search criteria and click the Search button to display the desired payments.

  2. Click the Reverse button next to a payment to access the Reversal Detail page.

  3. Enter optional reversal information (such as Item Effective Date, Description, and Reason Code) on the Reversal Detail page and click the OK button to complete the payment reversal.

Access the:

  • Charge Reversal page for students: select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Charge, then select Charge Reversal

  • Charge Corp Reversal - Charge Reversal page for organizations: select Student Financials, then select Charges and Payments, then select Reversals, then select Reverse Charge

To reverse charges:

  1. Click the Account Details link next to the account that contains the charge you want to reverse.

    This link accesses the Charge Reversal - Charge Detail (for students) or Charge Corp Reversal - Charge Detail (for organizations) page, which displays all charges that are associated with the selected account.

  2. Click the Reverse button next to a charge to access the Reversal Detail page.

  3. Enter optional reversal information (such as Item Effective Date, Description, and Reason Code) on the Reversal Detail page and click the OK button to complete the charge reversal.

Access the Group Reversal page (select Student Financials, then select Charges and Payments, then select Group Processing, then select Reverse Group, then select Group Reversal).

Image: Group Reversal page

This example illustrates the fields and controls on the Group Reversal page. You can find definitions for the fields and controls later on this page.

Group Reversal page

Parameters

Field or Control

Definition
Include Detail

Select this option to generate a detailed report of the transactions reversed when you run the process.
Group ID

Enter the unique ID of the group of transactions that you want to reverse.
Description

Enter an optional description for the group reversal. This description appears next to the item type on the Group Line Entry page.
Bank Tracer Nbr (bank tracer number)

Enter a number for tracking purposes. This field is optional.
Item Effective Date

Enter the effective date that the system assigns to the reversed transactions.
Due Date Option

Select an option to determine how the system calculates due dates for the reversed transactions.

New Due Dt (new due date): Select this option to enter a new due date that the system assigns to the reversed transactions.

Null: The system assigns a null value to the due date of the reversed transactions and assigns new due dates during the billing process.

Old Due Dt (old due date): The system assigns the original due date of the reversed transaction.