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The Reset Password page appears when you click the Forgot Your Password link on the Login page. This page displays different fields and information during the password reset process. This page:
Fields
Reset Your Password page
Field | Description |
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User Name | Your InForm user name. After you click Submit, a message that an email with instructions for resetting your password has been sent appears on the page. The email, which is sent to the email address that is associated with your InForm user account, contains a link that you use to reset your password. The link is valid for 24 hours. |
Password | Your new password. |
Confirm Password | Repeat of password, for confirmation. This must match the text in the Password field. If the entries in the Password and Confirm Password fields match, and they meet the password complexity requirements configured for your study, the Reset Password page refreshes, and displays a message that your password has been successfully reset. The password reset link is no longer valid. If you do not submit the new password information within 20 minutes of accessing the page, the Password Reset page clears the Password and Confirm Password fields. An error message does not appear. |
Buttons
Reset Your Password page
Button | Description |
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Reset Password | Updates the Reset your Password page to display a message that an email with instructions for resetting your password has been sent. |
Return to Login page | Displays the Login page. This button replaces the Reset Password button after you enter an email address and click Reset Password. |
Submit | Submits your new password. This button replaces the Return to Login page button after you enter your new password. |
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