19808 - Communication Agent Connection FIFO Queue utilization

Alarm Group: CAF

Description: The percent utilization of the Communication Agent Connection FIFO Queue is approaching defined threshold capacity. If this problem persists and the queue reaches above the defined threshold utilization, the new ComAgent internal Connection Management StackEvents messages can be discarded based on Application's Global Congestion Threshold Enforcement Mode.

Severity: Minor, Major, Critical

Instance: <ComAgent StackTask Name>

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: cAFMxFIFOUtilNotify

Recovery:

  1. An IP network or Adjacent node problem may exist preventing from transmitting messages into the network at the same pace that messages are being received from the network.
  2. Use Main Menu > Alarms & Events to determine if the ComAgent worker thread may be experiencing a problem preventing it from processing events from ComAgent Connection FIFO queue.

    Contact My Oracle Support (MOS) for assistance.

  3. The mis-configuration of Adjacent Node IP routing may result in too much traffic being distributed to the MP. The ingress traffic rate of each MP can be monitored from Main Menu > Status & Control > KPIs.

    Each MP in the server site should be receiving approximately the same ingress transaction per second.

    Contact My Oracle Support (MOS) for assistance.

  4. There may be an insufficient number of MPs configured to handle the network traffic load. The ingress traffic rate of each MP can be monitored from Main Menu > Status & Control > KPIs.

    If all MPs are in a congestion state then the offered load to the server site is exceeding its capacity.

    Contact My Oracle Support (MOS) for assistance.

Parent topic: Communication Agent, ComAgent (19800-19909)