19823 - Communication Agent Routed Service Using Low-Priority Connection Group

Alarm Group: CAF

Description: Communication Agent routed service is routing traffic using a connection group that has a lower-priority than another connection group.

Severity: Major

Instance: <ServiceName>

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: cAFRSUsingLowPriConnGrpNotify

Recovery:

Use Main Menu > Communication Agent > Maintenance > Routed Service Status to view the connection groups and connections associated with the Routed Service.
Use Main Menu > Communication Agent > Maintenance > Connection Status to view the the reasons why connections are unavailable.
Use Main Menu > Status & Manage > Server to confirm that the far-end servers have an application state of enabled, and that their subsystems are operating normally.

It is possible that this alarm results from conditions at the far-end servers connected to the server that asserted this alarm.
Contact My Oracle Support (MOS) for assistance.