19832 - Communication Agent Reliable Transaction Failed

Event Type: CAF

Description: Failed transaction between servers result from normal maintenance actions, overload conditions, software failures, or equipment failures.

Severity: Info

Instance: <ServiceName>, <RemoteIP> |<null>
  • If serviceID is InvalidServiceID, then <ServiceName> is “EventTransfer”.
  • If <ServiceName> is “EventTransfer”, then include <RemoteIP>.
  • If serviceID is unknown, then <ServiceName> is null.

HA Score: Normal

Throttle Seconds: 10

OID: cAFEventComAgtTransFailedNotify

Recovery:

  1. Use Main Menu > Communication Agent > Maintenance > Connection Status to determine if the local server is unable to communicate with another server or if servers have become overloaded.
  2. Check the server’s KPIs and the Main Menu > Communication Agent > Maintenance > Connection Status to trouble-shoot the cause of server overload.
  3. Check the Main Menu > Communication Agent > Maintenance > HA Status that corresponds to the ServiceID in the event instance to trouble-shoot the operation of the service.
  4. If the event cannot be explained by maintenance actions, then Contact My Oracle Support (MOS) for assistance.
Parent topic: Communication Agent, ComAgent (19800-19909)