33005 - DM-IWF PTR Pool Utilization

Alarm Group: DIWF

Description: The DM-IWF PTR Pool Utilization is approaching its maximum engineered capacity. DM-IWF allocates a pending transaction record (PTR) for every pending Diameter-to-MAP and MAP-to-Diameter transaction. If this problem persists and the pool reaches 100% utilization, all new ingress messages will be discarded. This alarm should not normally occur when no other congestion alarms are asserted.

Severity: Minor, Major, Critical

Instance: Default

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDmiwfAppPTRPoolUtilizationNotify

Recovery:

Examine the Alarm log in Alarms & Events a evaluate whether the DSR Application Task might be experiencing a problem processing the messages. The rate of messages being processed by DM-IWF can be monitored from the from Status & Manage > KPIs page
If one or more DA-MPs in a server site have failed, this may result in too much traffic being forwarded to the DM-IWF instance reporting this alarm. DA-MP server status can be monitored from the Status & Manage > Server.
3. If one or more DM-IWF instances configured in a server site are unable to provide service, this may result in too much traffic being forwarded to the DM-IWF instance reporting this alarm. DM-IWF application admin state can be monitored from Main Menu > Diameter > Maintenance > Applications. DM-IWF service provider status can be monitored from Main Menu > Communication Agent > Maintenance > Routed Services Status
If the problem persists, contact My Oracle Support (MOS).