33011 - DM-IWF Answer Timeout

Event Group: DIWF

Description: DM-IWF failed to receive a Diameter Answer in response to a Diameter Request that was forwarded to MD-IWF Routed Service, within the DM-IWF Pending Answer Timer expiration.

Severity: Info

Instance: <DAMPName>

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDmiwfAnswerTimeoutNotify

Recovery:

  1. Diameter-to-MAP timeouts are most likely caused by excessive SS7 network delays. It’s possible that the MAP Origination Transaction Timer value is set too low. The MAP Origination Transaction Timer value setting can be viewed via the following GUI screen: Main Menu > MAP Interworking > Configuration > Options (MD-IWF tab).
  2. If the problem persists, contact My Oracle Support (MOS).
Parent topic: DM-IWF (33000-33024)