22053 - Route List Unavailable

Alarm Group: DIAM

Description: The Route List is Unavailable. A Route List becomes Unavailable when all of its peers become Unavailable and a Peer becomes Unavailable when all of its transport connections become Unavailable.

If a Transport Connection is configured for Initiate mode, the Network Element will periodically attempt to automatically recover the connection if its Admin State is Enabled. If the Transport Connection is configured for Responder-Only mode, the peer will be responsible for re-establishing the transport connection.

Severity: Critical

Instance: <RouteListName> (of the Route List which failed)

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterRouteListUnavailableNotify

Recovery:

  1. Route List status can be monitored from Diameter > Maintenance > Route Lists.
  2. Verify that IP network connectivity exists between the MP server and the peers.
  3. Check the event history logs for additional DIAM events or alarms from this MP server.
  4. Verify that the peers in the Route List not under maintenance.
  5. If the problem persists, contact My Oracle Support (MOS).
Parent topic: Diameter Alarms and Events (22000-22350, 22900-22999)