22054 - Route List Degraded

Alarm Group: DIAM

Description: The Route List's Operational Status has changed to Degraded because the capacity of the Route List's Active Route Group has dropped below the Route List's configured minimum capacity. There are two potential causes:
  1. One or more of the Route List's peers become Unavailable. A Peer becomes Unavailable when all of its transport connections become Unavailable. If a Transport Connection is configured for Initiate mode, the Network Element will periodically attempt to automatically recover the connection if its Admin State is Enabled. If the Transport Connection is configured for Responder-Only mode, the peer will be responsible for re-establishing the transport connection.
  2. The Route Groups within the Route List may not have been configured with sufficient capacity to meet the Route List's configured minimum capacity.

Severity: Major

Instance: <RouteListName> (of the Route List which is degraded)

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterRouteListDegradedNotify

Recovery:

  1. Route List status and configured minimum capacity can be monitored from Diameter > Maintenance > Route Lists.
  2. Verify that IP network connectivity exists between the MP server and the peers.
  3. Check the event history logs for additional DIAM events or alarms from this MP server.
  4. Verify that the peers in the Route List not under maintenance.
  5. If the problem persists, contact My Oracle Support (MOS).