22501 - DSR Application Degraded

Alarm Group: APPL

Description: Unable to forward requests to the DSR Application because it is Degraded

Severity: Major

Instance: <DSR Application Name>
Note: The value for DSR Application Name will vary depending on the DSR application generating the alarm (CPA, PCA, FABR, Policy DRA, RBAR, etc.). Use the name that corresponds to the specific DSR application in use.

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDsrApplicationDegradedNotify

Recovery:

  1. Display and monitor the DSR Application status by selecting Diameter > Maintenance > Applications in the SO GUI. Verify that the Admin State is set as expected.
  2. A DSR Application becomes Degraded when the DSR Application becomes congested if enabled.

    Note: This alarm will NOT be raised when the DSR application is shutting down gracefully or application is in Disabled state. Only the DSR Application operational status will be changed to Unavailable.

  3. Check the Event History logs for additional DIAM events or alarms for this MP server.
  4. If the problem persists, contact My Oracle Support (MOS).
Parent topic: Generic Application Alarms and Events (22500-22599)