22502 - DSR Application Request Message Queue Utilization

Alarm Group: APPL

Description: The DSR Application Request Message Queue Utilization is approaching its maximum capacity

Severity:
  • Minor: Request Queue utilization becomes over 60%
  • Major: Request Queue utilization becomes over 80%
  • Critical: Request Queue utilization becomes over 95%
Instance: <Metric ID>, <DSR Application Name>
Note: The value for Metric ID for this alarm will vary (RxPdraRequestMsgQueue, RxCpaRequestMsgQueue for example) depending on which DSR application generates the alarm (CPA, FABR, Policy DRA, RBAR, etc.). Use the ID that corresponds to the specific DSR application in use.
Note: The value for DSR Application Name will vary depending on the DSR application generating the alarm (CPA, PCA, FABR, Policy DRA, RBAR, etc.). Use the name that corresponds to the specific DSR application in use.

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDsrApplicationRequestQueueUtilNotify

Recovery:

  1. Display and monitor the DSR Application status by selecting Diameter > Maintenance > Applications in the SO GUI. Verify that the Admin State is set as expected.

    The DSR Application's Request Message Queue Utilization is approaching its maximum capacity. This alarm should not normally occur when no other congestion alarms are asserted.

  2. Application Routing might be mis-configured and is sending too much traffic to the DSR Application. Verify the configuration by selecting Diameter > Configuration > Application Routing Rules.
  3. If no additional congestion alarms are asserted, the DSR Application Task might be experiencing a problem that is preventing it from processing message from its Request Message Queue. Examine the Alarm log in Alarms & Events
  4. If the problem persists, contact My Oracle Support (MOS).