22503 - DSR Application Answer Message Queue Utilization

Alarm Group: APPL

Description: The DSR Application Answer Message Queue Utilization is approaching its maximum capacity.

Severity:
  • Minor: Answer Queue utilization becomes over 60%
  • Major: Answer Queue utilization becomes over 80%
  • Critical: Answer Queue utilization becomes over 95%
Instance: <Metric ID>, <DSR Application Name>
Note: The value for Metric ID for this alarm will vary (RxPdraAnswerMsgQueue, RxCpaAnswerMsgQueue for example) depending on which DSR application generates the alarm (CPA, FABR, Policy DRA, RBAR, etc.). Use the ID that corresponds to the specific DSR application in use.
Note: The value for DSR Application Name will vary depending on the DSR application generating the alarm (CPA, PCA, FABR, Policy DRA, RBAR, etc.). Use the name that corresponds to the specific DSR application in use.

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDsrApplicationAnswerQueueUtilNotify

Recovery:

  1. Application Routing might be mis-configured and is sending too much traffic to the DSR Application. Verify the configuration by selecting Diameter > Configuration > Application Routing Rules in the SO GUI.
  2. If no additional congestion alarms are asserted, the DSR Application Task might be experiencing a problem that is preventing it from processing message from its Answer Message Queue. Examine the Alarm log in Alarms & Events
  3. If the problem persists, contact My Oracle Support (MOS).
Parent topic: Generic Application Alarms and Events (22500-22599)