22504 - DSR Application Ingress Message Rate

Alarm Group: APPL

Description: The ingress message rate for the DSR Application is exceeding its engineered traffic handling capacity.

Severity:
  • Minor: Ingress Message Rate becomes over 110% of the ingress message capacity
  • Major: Ingress Message Rate becomes over 140% of the ingress message capacity
  • Critical: Ingress Message Rate becomes over 160% of the ingress message capacity
Instance: <Metric ID>, <DSR Application Name>
Note: The value for Metric ID for this alarm will vary (RxPdraMsgRate, RxCpaMsgRate for example) depending on which DSR application generates the alarm (CPA, FABR, Policy DRA, RBAR, etc.). Use the ID that corresponds to the specific DSR application in use.
Note: The value for DSR Application Name will vary depending on the DSR application generating the alarm (CPA, PCA, FABR, Policy DRA, RBAR, etc.). Use the name that corresponds to the specific DSR application in use.

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterDsrApplicationIngressMsgRateNotify

Recovery:

  1. Application Routing might be mis-configured and is sending too much traffic to the DSR Application. Verify the configuration by selecting Diameter > Configuration > Application Routing Rules in the SO GUI.
  2. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Main Menu > Status & Manage > KPIs.

    If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.

  3. If the problem persists, contact My Oracle Support (MOS).