25000 - Rule Template failed to be updated

Event Type: CAPM

Description: The Rule Template failed to update because of syntax errors. The Additional Info of the Historical alarm includes the name of the Rule Template that failed to be updated.

When the alarm is caused by CAPM Rule Template which contains a syntax error, it may not be raised immediately after applying the template, but may occur when the first Rule has been provisioned and committed.

Severity: Minor

Instance: <ruleset> or <ruleset:rule-id>

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterCapmUpdateFailedNotify

Recovery:

  1. Check the CAPM Rule Template and verify that the left-hand side term of each condition contains a valid Linking-AVP or Select expression.

    A typical problem can be a non-existing expression, or syntax error of a custom-defined Select expression. If the CAPM Rule Template contains a syntax error, create a new Rule Template by copying and modifying the existing one, then deleting the old Rule Template.

  2. Verify also that the recently provisioned data of the Rule Template does not contain a syntax error, i.e., the regular expressions are correct, the fields expecting numbers contain only numbers, etc.