33120 - Policy SBR Binding Sub-Resource Unavailable

Alarm Group: GLA

Description: GLA is unable to communicate with Policy SBR-Binding. One or more binding sub-resources are unavailable.

Severity:
  • Major: When at least one server group that has a range of binding sub-resources is not available, but at least the minimum number of binding sub-resources is still available.
  • Critical: When fewer than the minimum number of binding sub-resources are not available.

Instance: GLA

HA Score: Normal

Auto Clear Seconds: 0 (zero)

OID: eagleXgDiameterGlaBindingSubresourceUnavailableNotify

Recovery

  1. Monitor the Policy DRA Binding Resource on the GLA NO at Main Menu > Configuration > Resource Domains.
  2. Determine if some of the pSBR-B MPs are unavailable or out-of-service. In this case, all DA-MPs and all pSBR-B MPs will also report ComAgent connection alarms.
  3. Determine if there is a WAN outage. In this case, DA-MPs should also report ComAgent connection alarms to remote pSBR-Bs, and local pSBR-Bs should report ComAgent connection alarms to remote DA-MPs.
  4. Determine if there is a network routing issue. In this case, one or a few DA-MPs may report a ComAgent connection against a limited number of pSBR-Bs.
  5. If the problem persists, contact My Oracle Support (MOS) for assistance.
Parent topic: GLA (33100-33149)